About our Team:

The Resident Services team provides transformative affordable housing and elevates the voices of the communities we serve that are disproportionately affected by systemic inequities. PPL provides 1,600 housing units and serves nearly 13,000 people annually in the Twin Cities aiding in long-term stable housing so that our community can live their best lives. PPL integrates race equity organization-wide through multiple strategies and systems change initiatives.

Job Summary:

The Family Services Coordinator serves an impactful role in partnering with families in PPL Supportive Housing. The role provides comprehensive case management services, facilitates on-site workshops, and makes referrals to community resources. PPL uses a Person-Centered, Harm Reduction, and Housing First approach to partner with participants from diverse communities. All families in PPL supportive housing have experienced homelessness and behavioral health challenges. Family Services Coordinators pride themselves in building strong relationships, serving the whole family, and offering services in-person at a place of families choosing, whether it be in the comfort of their home or in our vibrant community.

Essential Duties and Responsibilities:

• Create customized participant-driven housing stability plans based on participants unique strengths and barriers.
• Provides holistic support to families by sharing knowledge in the areas of housing, financial literacy, employment, technology, parenting, etc.
• Support participant health and wellness through connections to physical, mental health, and recovery resources.
• Utilize skills and community resources to provide crisis prevention and intervention.
• Strategize with PPL team and participants to plan and facilitate community-building activities, workshops, resident meetings, and engagement with the larger community.
• Collaborate with other PPL staff to provide cohesive family services.
• Connect households to community resources and programs to assist with addressing basic needs and accomplishing goals.
• Conduct home visits.
• Provide crisis prevention and intervention.
• Coordinate and lead workshops on topics such as housing, financial literacy, employment & technology, parenting, DBT skills, etc.
• Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings.
• Keep accurate, up to date documentation including but not limited to, goal plans, case notes, incident reports, funder data, support funds, program budgets, receipts, etc.

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Education and/or Experience:

•A course of study in a health or human services-related field leading to a Bachelor of Art, Bachelor of Science, or Associate degree; or 1-3 years of experience with the target population served.

Minimum Requirements:

Ability to use:

• Microsoft Office Suite: Excel, Outlook, and Word
• Electronic timecard system
• SharePoint file system
• Database systems (particularly Apricot and Yardi)
• Office equipment including telephone, smartphone, and voicemail systems, copier, printer, scanner, and fax machine.

•Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit, climb stairs, drive, bend, and communicate. The employee must lift and/or move up to 15-30 pounds.

Compensation: $22-$24 Hr./Full-Time 40 hours (1 evening per week)

Why You’ll Love Us:

•Summer half-day Fridays!

•Benefits include medical, dental, paid time off, paid parental leave, and retirement plan with employer match.

•BSW/MSW candidates can gain practice hours and supervision toward their licensure.

How to Apply:

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.