Full job description

Position Overview

The Coordinated Family Support (CFS) staff provide person-centered case coordination and family engagement services for adults with developmental and intellectual disabilities who reside in their family home. This role focuses on empowering individuals and their families to achieve independence, stability, and inclusion through education, resource navigation, and individualized support planning. Under the supervision of the CFS Program Director and Case Manager Supervisor, the CFS Staff delivers field-based coordination and advocates for families. It ensures service integration consistent with Title 17, DDS CFS Guidelines, and the HCBS Final Rule.

Compensation & Benefits

Bonuses: $1,000 after 12 months $1,500 after 36 months

Training: Paid Title 17 orientation, Person-Centered Thinking (PCT), CPI, and CLAS cultural competency

Career Growth: CFS Staff → Lead Family Support Navigator → CFS Case Manager / Program LeadEssential Duties & Responsibilities Family Support & Advocacy

Conduct home and community visits to assess family needs and individual goals

Educate families about available Regional Center and community resources

Facilitate access to supports, including respite, behavioral services, transportation, and social recreation

Advocate for individual rights, self-determination, and culturally appropriate support

Perform other duties as assigned

Service Coordination

Assist families in developing and updating Individual Service Plans (ISPs)

Coordinate with Regional Center Service Coordinators, clinicians, and vendors to ensure consistent service delivery

Track progress toward identified outcomes and adjust plans as needed

Case Management & Documentation

Maintain accurate case notes, contact logs, and service plans in accordance with Title 17 and U.N.I policy

Document barriers to service and develop solutions with supervisors

Prepare quarterly and annual reports to measure family progress and satisfaction

Community Integration

Support families in connecting to employment, education, and social activities that foster natural support systems

Conduct community outreach and resource mapping within assigned service areas

Collaborate with local organizations, schools, and faith-based partners to enhance family resources and support

Behavioral & Clinical Support

Implement proactive support strategies under the guidance of a BCBA when behavioral issues arise

Support the implementation of the behavior plan and promote positive communication skills within the family unit

Compliance & Teamwork

Maintain confidentiality in accordance with HIPAA and U.N.I standards

Participate in team meetings, training sessions, and quality assurance reviews

Uphold agency values of respect, cultural humility, and inclusion in all service delivery

Qualifications Education & Experience

Bachelor's degree in Human Services, Social Work, Psychology, Education, or related field (required)

Minimum 1–2 years of experience supporting individuals with developmental disabilities or working with families in social services (required)

Knowledge of Regional Center systems and community resources (preferred)

Licenses & Certifications

Valid California Driver's License and reliable transportation (required)

Current CPR/First Aid certification (required; training provided)

DOJ/FBI background clearance (required)

Skills & Competencies

Strong family-engagement and advocacy skills

Excellent written and verbal communication

Organized and detail-oriented with solid documentation accuracy

Empathetic, culturally responsive, and solution-focused

Able to work independently while collaborating within a multidisciplinary team

Working Conditions

Field-based position with travel to family homes and community sites

May include occasional evenings or weekends based on family availability

Equal Employment Opportunity

Understanding Needed Integration (U.N.I) is an Equal Opportunity Employer committed to diversity, equity, and inclusion. Employment decisions are based on qualifications, merit, and the organization's needs.

MUST Be Bilingual

Benefits: Mileage Reimbursement

This position offers an opportunity to make a meaningful difference in the lives of children and families by providing compassionate support and expert guidance. The Family Support Specialist is dedicated to fostering safe, healthy environments for children while empowering families through education and resource connection.

Required **** CPR CERTIFICATION , Must PASS BACKGROUND CHECK **

Flexible work from home options available.