Benefits:
Health insurance
Paid time off
Wellness resources
Closes: 12/16/2025
Family Support Manager
Reports to: Assistant Director
Salary (Grade): $58,240.00
Status: Reg., Full-Time (Exempt)
Location: Educare 317 Frenchman St, Winnebago NE. 68071
Job Purpose & Position Overview:
The Family Support Supervisor will assist the Director and Assistant Director in implementation of eligibility, recruitment, selection, enrollment and attendance (ERSEA) policy and procedures. He/She is responsible for the training, and coaching of the Family Support worker staff, ensuring that families receive the comprehensive services needed to maximize the optimal development of their children. He/She will also assist families as needed to address crisis events that may impact a child’s regular participation in the program and/or relate to basic family needs. The Family Support Supervisor is responsible for the overall coordination and integration of services to families as it relates to early childhood education services, health, mental health services, social services and parent education services. The Family Support Supervisor is also responsible for developing connections/relationships within the community that will support recruitment as well as enhance services and referral opportunities for families.
Specific Job Duties/Responsibilities:
Program Implementation
Monitor the recruitment, enrollment, and orientation of children and families
Enter all new applications in Child Plus, and keep up to date on the eligibility wait list.
Assist Family Support workers to provide short-term crisis intervention and support to families
Collaborate with Health and Safety Coordinator in assessing the health care needs of children and families
Collaborate with Education Program Manager’s in identifying any barriers for children and families as it relates to participation in Early Childhood Educational services
Assist in assessing and identifying potential referrals for child abuse or neglect
Support Director and Assistant Director in the Following:
Provide guidance, support and suggestions to enrolled families to best meet the community needs
Review families’ progress (with Family Support workers) in achieving their Family Partnership Agreements goals
Identify professional development needs of Family Support worker staff, participate in the development of a training plan for staff development, and assist with implementing training as needed
Support implementation of new program delivery strategies gained through training.
Monitor and track all activities in the Family Support program including completion of Family Assessments, Family Partnership Agreements, community referrals, children’s attendance, Family Child Reviews.
Participate in interdisciplinary educational planning for purposes of sharing data with families and developing and facilitating related family activities
Coordinate regular Family Support Specialist staff meetings
Parent Involvement
Ensure parent involvement activities respond to the identified needs of families
Assist conducting the implementation of all informational/activity meetings as facilitated by Family Support Specialists ie: Lunch and learns, orientation, Family fun events.
Facilitate Parent Committee in conjunction with the Director and Assistant Director
Coordinate volunteer programs, i.e. Foster Grandparents, Community Readers
Attend Policy Council meetings when needed.
Community Involvement
Maintain an up-to-date community resources directory
Develop collaborative partnerships between Educare and other service providers to improve access to comprehensive services for families
Represent Educare at community events
Administration
Assist in preparing monthly monitoring and program information reports
Participate in regular reflective supervision with the Director to receive guidance, report progress, plan new strategies, discuss problems, and receive information on program policies and procedures
Interview and hire Family Support Specialists in collaboration with the Human Resource staff.
Provide orientation to new staff, volunteers and student/practicum students as needed and parent orientation.
Conduct Policy Council elections annually.
Other
Perform other duties as assigned within the scope of the job description
Demonstrates the Winnebago Tribe’s core mission, vision, and values
Duties listed are only an illustration of various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment.
Required Qualifications/Skills:
Master’s Degree in Social Work (preferred) or related field
BS Degree in Social Work or related field with 2 years’ experience in providing social services to families and children
Supervisory experience preferred.
Knowledge of family, child and infant/toddler development preferred
Ability to establish supportive relationships and form an alliance with staff and families from diverse backgrounds on behalf of children
Knowledge of community culture, resources and services.
Knowledge of state TANF and/or child care block grant regulations
Ability to travel to community agencies and/or make home visits
Knowledge of principles and best practices of family engagement.
Ability to work cooperatively with an interdisciplinary team of professionals.
Ability to establish supportive relationships and form an alliance with staff and families from diverse backgrounds on behalf of children
Knowledge of basic principles and practices of program management and staff supervision.
Ability to utilize and provide reflective supervision.
Ability to effectively communicate, verbally and in writing, in a manner that demonstrates and fosters cooperation, respect, concern and openness to change.
Ability to take, or think about the perspective of others and demonstrate self-awareness of one’s own culture, beliefs, and values
Organization skills with the ability to manage time and multiple priorities
Ability to collaboratively problem-solve
Maintain boundaries and performs all duties in an ethical and professional manner.
Complies with all confidentiality regulations as required
Ability to obtain First Aid and CPR certification
Ability to use a computer.
Ability to lift, carry and move center/classroom equipment and supplies.
Must possess a valid driver’s license and be insurable under the Tribe’s insurance policy.
Supervisory Responsibilities:
Ability to supervise departmental employees
Training Requirements:
Must be willing to pursue professional certification and/or training as directed
Physical Requirements:
Normal to light office work which includes the ability to lift up to 10 lbs.
Regularly required to walk, stand, and sit for extended periods of time and use hands to operate computer keyboard, phone, and various office equipment.
While performing daily duties, the employee is regularly required to talk and listen.
Mental Requirements:
Reading, writing, calculating
Above average social interaction skills
Reasoning/Analysis
Ability to work as part of a team and/or with minimal to no supervision.
Language Requirements:
Must possess the ability to read, write, and speak the English language fluently.
Must be able to continually and effectively employ professional verbal and written communications skills.
Certificates, Licenses & registrations:
All applicants will comply with 45 CFR 1301, Subpart D, Section 1301.31, C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and to comply with PL 101-630 and PL 101-637 regarding criminal records check.
Nebraska Childcare Standards 3-006.03A Criminal History Record Checks:
In accordance with the Nebraska child care licensing standards, all staff members and volunteers, must complete a pre-employment criminal history record check. The check must be conducted through the Nebraska State Patrol.
HOW TO APPLY:
Submit an application at www.winnebagotribe.com, a resume, cover letter, and two (2) letters of recommendation are required. Applications submitted after the closing date or without proper documents will not be considered.
If claiming Native American or Veteran preference, please include pertinent documentation.
Call Human Resources at 402-878-2272 for further information.
As provided by Federal Law, all qualified Native American applicants shall receive preference over Non-Native American applicants. In the absence of qualified Native American applicants, consideration will be given to all other applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, genetic information, disability or any other reason prohibited by law in provision of employment opportunities and benefits