FarApp is a rapidly growing e-commerce automation solutions company. It's a fancy way of saying we move customers' data around. Simple in concept, but deep and complex when you get into the weeds. We have the technology to adapt our connectors into thousands of configurations to meet our growing customer demands. Our team needs to be experts in the field, instructing people on leading practices, walking customers through their configurations and setups, and brainstorming solutions to varied and unusual problems. About the Solutions Consultant Position
If you're a problem solver and love working on challenging and critical software related issues and bugs, join us. You'll thrive here! We are looking for a bright Solutions Consultant to provide enterprise-level technical support to our customers. As a Solutions Consultant, you will provide support via phone, web, email, and other channels to some of the largest, more dynamic customers in e-commerce.
This position has a significant impact on the organization as a whole and it requires frequent use of independent judgment and critical decision-making skills. Ultimately, you will be the technical expert, providing advice, and have technical aptitude in all things e-commerce. Measures of success include facilitating current clients with their e-commerce automation needs, new clients being successfully onboarded, and helping improve product documentation and development. As a Solutions Consultant, you must be technically strong, inquisitive, curious, passionate, resilient, genuine, empathetic, organized, and resourceful. Above all else, you must be an effective listener and care deeply about bringing real value to customers.
What you'll do:
Qualifications:
Benefits:
Working from home Tuesdays and Fridays- Must be able to travel to the office in Torrance on M, W, Th (currently completely remote due to COVID-19)
Salary $60,000-$80,000/ year DOE
Bi-annual reviews and raises
Robust medical insurance
Generous PTO, floating holidays, and 401K
Profit-sharing
Bi-monthly virtual team building lunch gatherings
Recognition programs and learning opportunities
Company provided home office equipment