Job Description

Farm Bureau Insurance of Brevard is seeking a career oriented Insurance Customer Service Representative to join our team. Our Rep's work directly with our Career Insurance Agents and Management by providing friendly and professional service for our new and existing policyholders. 

Our main company, Florida Farm Bureau Insurance, is one of the oldest and strongest domestic insurers in the state of Florida. We also write with other approved carriers to meet the needs of Florida's complex insurance market. Our commitment to our clients is to offer solid and competitive insurance products with an emphasis on service.

YOUR ROLE WITH US

• Retain and help grow accounts that are assigned to you.
• Assist clients with insurance billing questions and payments.
• Quote and process existing policy changes.
• Quote and bind policies. 
• Track renewals and provide claims assistance.
• Enter and maintain current and accurate data in the agency management system.
• Ensure positive customer relationships by providing prompt, accurate, and friendly service.

AS A TEAM MEMBER YOU WILL RECEIVE

• Competitive hourly pay and monthly bonus opportunities.
• Savings Incentive Match Plan for Employees.
• Paid Holidays.
• Paid time off (vacation and sick days).
• On the job training and support.

QUALIFICATIONS AND SKILLS REQUIRED 

• 440 or 220 insurance license preferred. For non-licensed applicants, we will require you to obtain a 440 Customer Service license after hire. **Employer will pay the cost of licensing.
• 2 years or more of customer service experience.
• Good verbal, listening, and written communication skills.
• Strong organizational skills (follow-up and follow-through).
• Computer savvy with the ability to navigate on carrier websites.
• Ability to learn insurance carrier guidelines and procedures.

HOURS OF OPERATION: Monday- Friday from 8:00 am - 4:30 pm. We are closed on Saturday and Sunday.

THANK YOU FOR CONSIDERING OUR AGENCY. IF YOU HAVE INTEREST IN THIS POSITION PLEASE APPLY NOW ON LINK BELOW AND WE WILL BE IN TOUCH WITH YOU TO GO OVER THE NEXT STEPS IN THE HIRING PROCESS.