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Customer Service and Sales Representative

Farmers Insurance Bakersfield District Office

Customer Service and Sales Representative

Bakersfield, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Our Bakersfield Farmers offices are RAPIDLY GROWING and we are looking for talented and experienced persons to fill various positions including customer service representatives and sales producers. Emphasis on maturity, professionalism, and attention to detail. Must be able to present ideas and information clearly to clients. Must have excellent written and verbal communication skills and insurance experience is required. We are currently seeking to fulfill full-time POSITIONS.''Normal'' business hours Monday through Friday. Pay is $13 - $16 per hour, negotiable based on experience.

    A VALID CA PROPERTY & CASUALTY OR LIFE & HEALTH LICENCE IS REQUIRED FOR THIS POSITION. IF YOU DO NOT HAVE THESE, WE WILL HELP YOU OBTAIN THEM.  

    RESPONSIBILITIES

    • Process customer policy change requests.
    • Answer incoming phone calls on the first ring.
    • Return all phone messages promptly.
    • Provide exceptional customer service.
    • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
    • Presents and explains insurance policy options based upon prospective client needs and their personal goals.
    • Cross-selling and New Business Sales

    REQUIREMENTS

    • Confident, self-starter who works well independently.
    • Must have the ability to multi-task.
    • Great customer service skills.
    • Strong work ethic and leadership skills.
    • Strong communication skills
    • Able to learn quickly and devoted to continual skill development
    • Detail Oriented -- details matter when dealing with insurance

    A VALID CA PROPERTY & CASUALTY OR LIFE & HEALTH LICENCE IS REQUIRED FOR THIS POSITION. IF YOU DO NOT HAVE THESE, WE WILL HELP YOU OBTAIN THEM.