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Customer Service Representative

Farmers Insurance - John Assaf Insurance Agency Inc.

Customer Service Representative

Claremont, CA +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Our company is looking for a Customer Service/Sales Rep (CSSR) to manage and service our existing clients and provide sales support to prospective customers.  We are looking to TRAIN THE RIGHT INDIVIDUALS to fit into our company. We are currently seeking to fulfill 2 FULL-TIME LONG TERM POSITIONS. Our Reps will be responsible to provide exceptional service.

    Insurance industry experience is NOT REQUIRED but would be a greater benefit.

    ALL APPLICANTS MUST COMPLETE AN ONLINE ASSESSMENT UPON APPLYING FOR THIS POSITION TO BE FURTHER CONSIDERED.*

    BENEFITS

    • SALARY WITH COMMISSION
    • PAID TRAINING
    • HEALTH BENEFITS
    • ANNUAL INCENTIVE PLAN
    • 7 PAID HOLIDAYS 
    • 11 PAID PTO DAYS THAT INCREASES WITH LONGEVITY
    • 3 PAID SICK DAYS 
    • COLLABORATIVE TEAM ENVIRONMENT

     

    RESPONSIBILITIES

    • Handle all incoming claim calls from customers.
    • Complete Evidence of Insurance requests.
    • Document each customer contact in eAgent.
    • Immediately greet all customers, entering the office, in a friendly and helpful manner.
    • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems

    REQUIREMENTS

    • Must be willing to obtain both insurance licenses
    • Possess an upbeat, positive and enthusiastic attitude
    • Be a great self-starter with a sense of urgency.
    • Professional phone etiquette.

    Feel free to directly email us why you feel that you're a good fit for our company.  jassaf@farmersagent.com

     

  • Locations
    Claremont, CA • San Francisco, CA