LOOKING FOR A HIGH ENERGY INSURANCE CUSTOMER SERVICES SALES REPRESENTATIVE

Must be a motivated problem solver who is excited to help customers! This person helps maximize positive client experience by responding to inquiries in a timely manner; proactively reaching out to maintain good relations; and helps promote the agency through community outreach. Our CSSR acts as a liaison, providing product information and resolving customer requests with accuracy and efficiency.

Responsibilities:

• Respond to calls and emails regarding coverage, policy changes, and claims
• Maintain accurate record of client interactions and transactions; organize documents & follow-up as needed; process payments and explain billing
• Work with team to meet marketing goals by successfully promoting new business, and identifying additional solutions during client reviews
• Assist with social media, digital marketing, community event and outreach

Requirements:

• Must have current Property and Casualty license, or ability to obtain within 60 days
• Strong verbal/written communication and interpersonal skills
• Computer savvy in Microsoft products, and ability to learn other systems quickly
• Confident self-starter who works well independently
• Naturally analytical with strong problem-solving capabilities
• Able to multi-task in a fast-paced environment

Preferred Skills and Abilities:

-Customer Service experience

-Knowledge or experience in the insurance industry

-Life and Health license

-Social media/digital marketing skills

Compensation Package:

• $15 - $18 per hour depending on licensing, skills, and experience
• Commission incentives
• Group medical, vision and dental