Job Description

WANT TO JOIN A COMPANY THAT FOCUSES ON TEAM CULTURE? WE'VE RECENTLY CELEBRATED YET ANOTHER NOMINATION FROM OC REGISTER AS ONE OF THE TOP WORKPLACES IN ORANGE COUNTY.

Fenix Consulting Group was founded on a mission to become a global leader in the outsourced sales industry. Setting roots in Orange County with 16 people on our team in 2011, we have now spread across the country into 30 offices with almost 400 people in our organization. Leading our industry with a passionate interest in the growth of our team, a career at Fenix Consulting Group offers countless opportunities to gain hands-on experience in entrepreneurship, at one of Orange County's recognized Top Workplaces.

We’re looking for eight self-motivated pacesetters in the new year to join our sales team and help our customers find cost effective solutions for the quality service options our clients have to offer.

ABOUT THE JOB...

Our Customer Service Sales Representatives are responsible for identifying customer needs, and are trained on how to construct a memorable experience that ensures consumer loyalty and increases name-brand recognition.

• Sell specific client products and services to consumers based on their needs.

• Demonstrate product options and show consumers how to maximize service features.

• Discuss new account details including: price, credit terms, sales contracts, rewards and installation schedules.

• Process new customer account orders in person and over the phone.

• Professionally represent and promote brand-awareness with products and service promotions at big-box retailers.

• Conduct outbound customer follow-up calls to confirm service installations, clarify cancellation status, or complete product sales.

• Work closely with the Operations Manager to collect and research information needed to identify and resolve problematic situations.

We are continuously working on improving the customer experience and believe it starts with the quality of training we provide.

WE OFFER:

• Base pay with opportunity for uncapped commissions
• Performance bonuses
• Medical Dental Vision Chiropractic benefits
• Paid sick leave
• Partial cellphone and mileage reimbursement
• Travel and networking opportunity
• Room for advancement

Whether you are looking for a fun environment while building your resume and communication skills, OR you have a clear vision to build a career in the business world and want to surround yourself with successful entrepreneurs. Our vision at Fenix Consulting Group is to equip, enable, and empower while consistently giving and growing our people! APPLY TODAY FOR IMMEDIATE CONSIDERATION!

IMPORTANT INFORMATION ABOUT OUR INTERVIEWING/HIRING PROCESS AND COVID-19:

The health and safety of our team, our clients, and candidates is a top priority. Amidst the circumstances surrounding COVID-19, our commitment to hiring top talent and helping them thrive professionally is stronger than ever. At this moment in time, Fenix Consulting Group (FCG) will be conducting our hiring process virtually and conducting interviews via phone or video until further notice.

All candidates selected for a remote interview will be provided with all the required instructions to aid in a smooth, professional yet personal experience. Individuals offered a career opportunity with FCG, will be required to follow cautionary health and hygiene guidelines. Our team has seamlessly transitioned to a hybrid-remote model for training and development but given the nature of the position itself (in-person retail sales), it is ever more important for us to ensure a clean, safe, and healthy environment for our employees, clients, and customers. Thank you for your interest in Fenix Consulting Group.

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Fenix Consulting Group ranked #3 overall in the small business category! Check it out: https://www.ocregister.com/2019/12/13/top-workplaces-2019-fenix-consulting-group-focuses-on-employees-first/

Company Description

Fenix Consulting Group was founded on a mission to help increase consumer loyalty and strengthen name-brand recognition for some of the largest and most recognized brands in the United States. In 2011, we opened our doors in Orange, CA as one single office with approximately 15 people on our staff. Since then we have opened over 27 offices across the nation and now have close to 400 people in our organization. Year after year we've been recognized by both Orange County Business Journal and Orange County Register as one of the TOP companies to work for. https://www.youtube.com/watch?v=nSNGnky4pgE