Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Ferrari Sales Administrator

Ferrari of Rancho Mirage

Ferrari Sales Administrator

Rancho Mirage, CA
Full Time
Paid
  • Responsibilities

    Ferrari of Rancho Mirage is seeking an experienced SALES ADMINISTRATOR to be part of our dynamic team!

    The Sales Administrator will be responsible to manage all the administrative sales processes: order call, special requests and tickets, logistics, car delivery, clients’ requests; and to assist in overseeing some administrative tasks as necessary to ensure full Customer satisfaction and seamless sales operations. 

    Essential Responsibilities:

    • Manage administrative sales process from the Order insertion (WL) to the delivery of the car (CCF) 

    • Manage all the paperwork related to new car orders with the Client and the Administrative department 

    • Monitor tickets and ensure prompt resolution, follow up with the Region and HQ when needed • Manage the logistic flow for new cars and monitor delivery date 

    • Follow up with the Region in case of issues or delays in the delivery 

    • Arrange car delivery with the Sales Consultant and the Customer

     • Ensure timely payments from the Clients and coordinate with Administrative department

     • Support on all points above concerning the pre-owned business 

    • Support in Customer complaints management

     • Support Sales and Administrative departments on demand

    Education and Experience:

    • High School or equivalent (preferred)

    • Outstanding communication skills

    • Professional appearance and work ethic

    • Great attitude with a high-energy personality

    • Superior customer service skills.

    • 2 years of AUTOMOTIVE sales experience

    • Knowledge of using CDK is preferred