Field Collections Account Manager

Premier Rental Purchase of Toledo

Field Collections Account Manager

Toledo, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Flexible schedule

    Health insurance

    Paid time off

    Training & development

    Tuition assistance

    Vision insurance

    Field Collections Account Manager

    Woodville Rentals – Serving Three Ohio Locations

    Reports To: Store Manager / Assistant Store Manager

    Position Overview

    Woodville Rentals is seeking a dedicated Field Collections Account Manager to oversee delinquent rental accounts across our three Ohio locations. This position focuses primarily on collections and revenue recovery — not traditional in-store sales.

    The ideal candidate is comfortable working independently, traveling between locations, and conducting both phone and in-person collections, including customer home visits when necessary.

    This is a high-accountability role focused on protecting company assets and improving store performance.

    Key Responsibilities

    Manage and actively collect on past-due rental accounts across three store locations

    Conduct outbound collection calls daily

    Perform in-person and door-to-door collection visits

    Negotiate payment arrangements and secure commitments

    Document all account activity accurately and consistently

    Communicate regularly with store leadership regarding account status

    Assist in reducing delinquency percentages and charge-offs

    Qualifications

    Valid driver’s license and reliable transportation (required)

    Willingness to travel between store locations and customer residences

    Prior collections, rent-to-own, or high-volume customer service experience preferred

    Self-motivated and comfortable working independently

    Ability to handle difficult conversations professionally and confidently

    Skills & Traits

    Strong negotiation and closing skills

    Assertive yet professional communication style

    Organized and detail-oriented

    Results-driven and performance-focused

    Dependable with high integrity

    Work Environment

    Combination of in-store and field work

    Frequent driving required

    Regular direct interaction with customers

    Pay is negotiable based on experience

    I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.