Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Field Collections Account Manager
Woodville Rentals – Serving Three Ohio Locations Reports To: Store Manager / Assistant Store Manager
Take Ownership. Drive Results. Make an Impact.
Woodville Rentals is looking for a motivated, confident, and results-driven Field Collections Account Manager to help protect company assets and strengthen store performance across our three Ohio locations.
This is not your typical retail sales position. This role is focused on account management, collections, customer communication, and revenue recovery. You’ll work both in the field and in-store, helping customers find solutions while ensuring accounts stay on track.
We’re looking for someone who is independent, dependable, and comfortable handling challenging conversations with professionalism and confidence. If you thrive in a fast-paced environment, enjoy problem-solving, and want a role where your performance truly matters, we want to hear from you.
What You’ll Do
Manage Customer Accounts & Collections
Oversee and manage delinquent rental accounts across three store locations
Conduct outbound collection calls and follow-up communication daily
Perform in-person customer visits and field collections when necessary
Negotiate payment arrangements and secure payment commitments
Help customers find workable solutions while maintaining company standards
Drive Store Performance
Assist in reducing delinquency percentages and minimizing charge-offs
Protect company assets through consistent account follow-up and documentation
Monitor account activity and provide regular updates to store leadership
Support overall revenue growth and operational performance goals
Maintain Professional Communication
Build professional relationships with customers while handling sensitive situations
Communicate clearly and effectively with management and store teams
Accurately document all customer interactions, payment arrangements, and account updates
What We’re Looking For
Valid driver’s license and reliable transportation (required)
Willingness to travel between store locations and customer residences
Previous collections, rent-to-own, account management, or customer service experience preferred
Ability to work independently with minimal supervision
Strong communication, negotiation, and conflict-resolution skills
Comfortable handling difficult conversations professionally and confidently
Organized, detail-oriented, and results-focused
Why Join Woodville Rentals?
Competitive pay with compensation based on experience
Independent, fast-paced role with variety every day
Opportunity to make a direct impact on store success and company performance
Supportive leadership and team environment
Career growth opportunities within a growing company
A role where your work ethic, communication skills, and performance are recognized
Work Environment
This role combines both in-store and field work and includes:
Frequent driving and travel between locations
Direct interaction with customers in person and over the phone
Independent work with high levels of accountability
Fast-paced environments requiring strong time management and adaptability
Ready to Join Our Team?
If you’re dependable, motivated, and ready for a career where your performance and professionalism truly matter, apply today and grow with Woodville Rentals.
Pay is negotiable based on experience.
I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.