Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Field Computer Technician

Job Summary

We are seeking a reliable and skilled Field Computer Technician for restaurant point of sale systems to install, maintain, troubleshoot, and repair computer hardware, software, and networking systems at client locations. This role requires hands-on technical expertise, strong problem-solving abilities, and excellent customer service skills. The Field Technician will travel to customer sites to diagnose technical issues and ensure systems operate efficiently and securely.

Key Responsibilities

Travel to client locations to install, configure, and maintain computer systems, peripherals, and network equipment

Diagnose and resolve hardware, software, and connectivity issues

Perform system upgrades, repairs, and preventative maintenance

Install operating systems, business applications, and security updates

Set up and support printers, scanners, mobile devices, and other IT equipment

Troubleshoot network issues including routers, switches, and wireless connectivity

Provide onsite technical support and user training

Document service activities, issues, and resolutions

Maintain inventory of tools, parts, and equipment

Ensure compliance with company IT standards and client security protocols

Required Qualifications

Associate degree in Information Technology, Computer Science, or related field (or equivalent experience)

Proven experience in computer repair and troubleshooting

Strong knowledge of:

Windows and/or macOS systems

Hardware components and peripherals

Networking fundamentals (TCP/IP, Wi-Fi, routers, switches)

Microsoft Office and common business software

Valid driver’s license

Ability to travel locally to client sites

Strong communication and customer service skills

Ability to work independently and manage time effectively

Preferred Qualifications

Industry certifications such as:

CompTIA A+

Network+

Microsoft Certified Professional (MCP)

Experience with:

Remote support tools

Active Directory

Cloud platforms (Microsoft 365, Google Workspace)

POS systems or industry-specific hardware

Physical Requirements

Ability to lift and carry equipment up to 50 lbs

Ability to work in confined spaces or under desks

Frequent standing, bending, and driving

Work Environment

Primarily onsite at customer locations

Combination of office, retail, warehouse, or industrial environments

May require occasional evening or weekend support

Compensation & Benefits (Optional Section)

Competitive hourly pay / salary

Mileage reimbursement/company car used for on-site visits

Health, dental, and vision insurance

Paid time off

Retirement plan

Professional development opportunities

Success Traits

Problem-solver mindset

Self-motivated

Detail-oriented

Professional and customer-focused

Adaptable in fast-paced environments