Benefits:

401(k)

401(k) matching

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Estimating Team

Job Title: Field Documentation Specialist

Reports To: Vice President of Finance and Estimating

Serves: Property Owners, Property Managers, Insurance Carriers, and Team Members

Company Overview: Since 1996, we have been the foremost leader in property restoration for South-Central Wisconsin's property owners and insurance providers. We consistently set new standards for excellence in restoration and are seeking exceptional individuals to join our expanding team. We are committed to fostering professional and personal growth among our team members through comprehensive training, mentoring, and diverse certifications. Our foundation is built on unwavering customer service, collaborative team dynamics, and impeccable integrity, securing our position as a market leader that ensures both job satisfaction and security. We are proud of our Team’s Culture and proudly uphold our Vision, Mission, and Values:

· Our Culture: Team ~ Tempo ~ Truth

· Our Vision: To provide extraordinary care while serving people in their time of need.

· Our Mission: To provide opportunities for great people to deliver Best in Class results.

· Our Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Position Overview: This position is part of the Estimating team that serves the Project Management Team by gathering, processing, and distributing job site documentation including a variety of imaging, material sampling, and written reports. Timely and thorough documentation is used to create and support estimates for insurance claim settlements and work contracts. Further, the Field Documentation Specialist will assist with continuous improvements in all aspects of estimating.

Employee Benefits:

· Full Family Medical/Health Insurance Benefit (Up to 70% employer-paid monthly premium)

· Generous employer paid medical deductible through an HRA

· Domestic Partner coverage

· Life & Disability Insurance

· Affordable employee-paid dental and vision benefits

· Up to 4% match for 401k or Roth IRA (fully vested upon eligibility)

· Generous paid time off (PTO) along with 8 paid holidays

· Company profit sharing after one year of employment

· Company-sponsored training and leadership development opportunities

· Company vehicle

Responsibilities:

· Work closely with the Project Management Team to provide timely documentation during all project phases, including support on an emergency basis as needed

· Use imaging technologies such as photos, Matterport, DocuSketch, and Hover to gather visual documentation

· Use hand and power tools to collect and process finish material samples for determining like kind and quality

· Test materials for the presence of lead; collect and submit material samples for asbestos analysis

· Assist with monitoring and documentation of water damage mitigation jobs

· Manage risk by creating pre-existing conditions reports and communicating any observed job site concerns

· Create before/after imaging and reports as needed to support sales and marketing efforts

· Properly upload and distribute documentation materials to the job management system and interested parties

· Assist with T&M clerking and billing

· Maintain equipment and imaging databases

· Generate floor plans using Xactimate/Symbility software

· Follow relevant industry trends in technology and best practices for documenting property damage and make recommendations to improve existing equipment and processes

· Contribute to continuous improvement in all aspects of estimating through technology, process improvement, pricing research, and constructive feedback

· Assist with training of new and existing employees

· Other duties as assigned

Requirements:

Required:

· High School diploma

· Valid driver’s license and insurable motor vehicle record

· Technology

· Experience with tablet, smartphone (iPad / iPhone preferred but not required) and Windows-based PC

Preferred:

· Basic familiarity with construction, hand tools, and simple power tools

· Experience with image capture – photography / videography, lighting, Matterport or other 3D capture, time lapse photography, etc.

· Experience with DASH, Xactimate and/or Symbility

· Wisconsin DHS certified Lead-Safe Renovator and/or Asbestos Inspector

· FAA-certified UAS / Remote Pilot (drone pilot)

Physical Requirements:

· Pass a “fit for duty” exam, including but not limited to: able to walk, sit, and stand for long periods of time; work in low, crouching, or other challenging postures; lift up to 50 pounds, work in a respirator, work in a Tyvek suit

· Able to access and navigate attics and crawlspaces

· Able to climb ladders and inspect roofs when necessary

· Able to use hand tools and power tools to collect material samples

Competencies – Knowledge, Skills, and Abilities:

· Clear, proactive communication in written and spoken English

· Able to interact with property owners with professionalism and compassion

· High degree of urgency in serving internal and external customers

· Work independently, efficiently, and safely

· Manage time effectively and adapt schedule to changing priorities

· Adept with technology and able to learn and operate industry-related software

· Observant with meticulous attention to detail and accuracy

· Task-oriented with consistent follow-through

· Committed to practicing continuous improvement

Why Our Team Needs You: Our mission is to assist individuals in recovering from disasters such as fires, floods, and storms. Serving those in their time of need is both a challenging and rewarding career. Empathy and honesty are essential, as many homeowners have experienced significant losses and are often emotionally affected. Your role is crucial in building trust-based relationships and contributing to successful project completions as part of our dedicated team.

Please formally apply via this link: https://recruiting.paylocity.com/recruiting/jobs/All/1ef88afc-5e65-4162-b663-39ec7a23e6b4/Paul-Davis-Restoration

Paul Davis is an equal opportunity employer.