Field Manager

I

Install Partners LLC

Field Manager

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Install Partners is looking to fill the position of Field Manager for the local Chicago, IL area. We are a window and door installation company that services high volume client(s) across the country. We are based in the Dallas/Ft. Worth, TX area with some service areas in Arizona, Detroit, DFW, El Paso, Illinois, Indiana, New Mexico, and Missouri. This position would be both remote and in the field. We provide a laptop and cell phone for company use, along with a per diem for company and travel related expenses.

    The Field Manager is responsible for maintaining relationships with our client, installers, and customers. The Field Manager is responsible for upholding the store/jobsite visitation schedule set by the Regional Manager and are responsible for timely and accurately filling visitation logs for each visit along with additional marketing photos to promote the business with our client accounts. The Field Manager will also be responsible for completing details (measures) and work order appointments as well as assisting with installations as needed.

    Role and Responsibilities:

    • Provide daily support to our network of local contractors

    • Meet scheduled customer appointments for details and work orders

    • Perform job visits as assigned by Regional Manager

    • Assist Regional Manager with in-store and installer continued training

    • Minor repair work as needed during work order appointments

    • Onboard training for new contractors

    • Recruitment / Retention

    Qualifications and Education Requirements:

    • Dependable vehicle (vehicle expenses covered by the company)

    • Phone and email etiquette

    • Customer service experience

    • Experience using Microsoft office (Outlook, Excel, Word, and PowerPoint)

    • Ability to a read tape measurer and transfer data accordingly

    • Experience in finish carpentry

    • Experience detailing and quoting installation projects

    • Replacement Door and window installation experience

    • Pass Background Check

    Preferred Skills:

    • Ability to train others

    • Ability to remain calm under pressure and de-escalate situations

    • Ability to lift and carry 50lbs, including going up and down ladders

    • Experience utilizing CRM systems and measurement software

    Job Type: Full-time

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Life insurance

    Paid time off

    Vision insurance

    Work Location: On the road

    Flexible work from home options available.