Field Operations Lead

Sparkle Squad of Charleston

Field Operations Lead

Johns Island, SC
Paid
  • Responsibilities

    Benefits:

    Company parties

    Competitive salary

    Free food & snacks

    Free uniforms

    Opportunity for advancement

    Please note: our office is on Johns Island.

    Who We Are

    Sparkle Squad is one of North America's largest window cleaning companies, serving homes and businesses since 2012. Our Charleston team's bookings are up about 60% this year, and we need a hands-on leader to run day-to-day field operations.

    The Role

    You'll be our senior technician on the tools about 70% of the week. The rest of the time, you'll run the operation: scheduling and dispatch, quality control, training, and getting crews and equipment ready, so the owners can focus on sales and growth.

    What You'll Do

    Lead and work jobs: window cleaning, pressure and soft washing, gutters, and holiday lighting installs

    Run our bigger commercial jobs on site, including multi-day projects

    Schedule our commercial work, and rework the call center's residential schedule when needed to cut drive time

    Own quality: walk-throughs, spot checks, and fixing the cause of every callback

    Train and coach new techs through our onboarding program and career ladder

    Keep vans, equipment, chemicals, and materials ready to roll every morning

    Lead safety on every job, and stop work when something isn't right

    Be the professional face of the company with homeowners and property managers

    You're a Great Fit If You

    Have 3+ years in window cleaning, pressure washing, soft washing, gutter cleaning, or a related trade

    Have 1+ year leading a crew as a crew lead, foreman, or supervisor

    Are at home on ladders and roofs, and comfortable working outside in all weather

    Are comfortable with a phone or tablet and scheduling apps like ServiceMinder, Jobber, or Housecall Pro

    Have a valid driver's license and a clean driving record (you'll drive company vans and tow trailers)

    Communicate clearly and professionally with customers and teammates

    Bonus: soft wash chemistry, water-fed poles, lift certification, holiday lighting, or commercial experience

    What You'll Get

    $26–$29/hour plus tips and performance bonuses

    A path to Operations Manager as we add crews

    Full-time hours with overtime opportunities

    Training, PPE, uniforms, and work vehicles provided

    Ready to run the field, not just a crew? Apply today and help us make Charleston shine.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Sparkle Squad Corporate.