Benefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
Job Description
COMPENSATION SNAPSHOT
$65,000–$75,000 base salary + performance bonuses
Bonuses tied to job execution, crew efficiency, quality control, and customer experience
Strong performers can earn $80,000+ annually
Company vehicle, gas stipend, phone stipend, PTO, and benefits
This is a field-based leadership role overseeing daily operations across residential and commercial exterior cleaning projects
WHAT WE’RE ABOUT
I'm Ethan, CEO of Rolling Suds of Fairfield-Westchester. We're a fast-growing power washing company based in Westchester County serving residential and large-scale commercial clients.
We care deeply about doing things the right way — holding ourselves to high standards and building great systems, strong crews, and awesome customer experiences.
And that happens when we have the right people. People who run towards new challenges, taking on responsibility, and working with other people. We also know the best people don't want to be micromanaged or deal with corporate nonsense.
So if you want a role where your decisions actually matter, where you’re trusted to run the field, and where performance is rewarded — you’ll fit in well.
THIS ROLE IS FOR YOU IF:
You like being in the field, not stuck behind a desk all day
You take pride in running tight operations and clean job sites
You expect a lot from yourself and your crews
You’re calm under pressure and like solving problems
You care about quality, safety, and customer experience
You’re organized, decisive, and comfortable leading people
You want to grow into a bigger leadership role over time
THE ROLE: OPERATIONS MANAGER
As Operations Manager, you are responsible for owning day-to-day field execution.
You oversee crews, schedules, trucks, equipment, and job quality — ensuring work is completed safely, efficiently, and to Rolling Suds standards. You’re the bridge between ownership, technicians, and customers, and you have real authority to make decisions in the field.
This is not a desk job, and it will occasionally involve working in the field. First and foremost, this is a leadership role with accountability and upside.
WHAT YOU’LL BE DOING
Oversee daily field operations across residential and commercial jobs
Schedule and route crews to maximize efficiency and job completion
Conduct site visits and quality checks throughout the day
Ensure proper use of equipment, chemicals, and surface-specific techniques
Train, coach, and hold technicians accountable to performance standards
Resolve issues in real time: delays, quality concerns, customer questions, equipment problems
Ensure safety protocols are followed on every job site
Be responsible for truck readiness, inventory and equipment maintenance, and end-of-day procedures
Maintain clear job notes, photos, labor tracking, and operational reporting
Support continuous improvement of SOPs, workflows, and field systems
Deliver a consistently professional, 5-star customer experience
DAY IN THE LIFE
Review the day's schedule, message customers, and active jobs
Meet with crews to get prepped and adjust plans as needed
Visit job sites throughout the day to inspect quality, troubleshoot issues, and support technicians
Communicate with customers to keep expectations aligned
Track progress, document work, and prep for the next day
End the day knowing exactly where every job stands
No two days are the same — but the goal always is: run clean jobs, support the crews, and deliver excellent results that leave our customers so happy that they're telling all their friends about us.
WHAT WE’RE LOOKING FOR
Experience in field operations, construction, trades, power washing, landscaping, or similar service businesses
Strong leadership and communication skills
Highly organized with strong follow-through
Comfortable making decisions without micromanagement
Tech-comfortable and willing to learn scheduling / CRM tools
Valid driver’s license
WHAT IT’S LIKE TO WORK HERE
Responsibility, not micromanagement
Clear systems and standards
Growth opportunity
A team that takes pride in our work
HOW TO APPLY
Submit your resume and a brief note about why this role is a fit for you. Selected candidates will be contacted for next steps.
This role is ideal for someone who wants to lead from the field, build strong crews, and be a key operator in a growing business.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rolling Suds Corporate.