Benefits:

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

We are looking for a motivated and experienced Field Service Engineer to join our team! As a Field Service Engineer, you will be responsible for providing technical support and helping our customers by responding to their requests for service in a timely and efficient manner.

Arrow Systems, Inc. provides the latest in digital printing technology to the global market. As a FSE with Arrow you will have the opportunity to travel both domestically, and internationally.

We have partners around the world and any applicant must be able to travel if needed.

Duties and Responsibilities

Supporting customers through technical and administrative activities

Understanding customer needs and concerns

Providing a high level of customer support

Traveling to customer sites for installation and support

Providing technical direction to the team

Participating in the training of new team members

Requirements and Qualifications

Associates or Bachelor’s Degree in Engineering or similar field

Minimum of 3 years of experience in a field service

Excellent verbal and written communication skills

Ability to effectively communicate with customers

Strong problem-solving skills

Ability to work independently

Ability to work well in a team environment

Strong organizational skills

Ability to work under pressure