Qualifications
- An Associate's degree in electrical, electronic, automation, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred or combination education and equivalent experience is accepted.
- Relevant knowledge of electronics/electrical assembly and wiring.
- Strong understanding / knowledge of electronics and electrical assembly and wiring.
- Proven to read, analyze and interpret technical procedures and/or governmental regulations.
- Assist and support customers in a professional manner
- Ability to establish and maintain effective working relationships with customers, internal and external associates and management
- Excellent communication skills and the ability to deal effectively with customers in the English language as necessary.
- Competent with Microsoft Office – Word, Excel and Outlook
- A positive attitude with a strong customer service mindset.
Experience:
- Two plus years’ experience in field service and customer support.
- Two plus years’ experience in PC building, repairing and diagnostic testing.
- Two plus years’ experience in installing software on PC’s.
- Experience with packaging and or printing machinery a plus
- Experience engaging with customers in a service delivery environment
- Experience in electronic system troubleshooting a plus.
- Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits.
- Working knowledge of basic test equipment such as oscilloscopes and voltmeters.
- Knowledge of computer hardware and configurations.
- Ability to read schematics
Work Environment:
- Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures.
- Ability to work in an open office environment as well as industrial customer worksites.
Travel:
- Willing to travel for at least 70% of the time, domestic and internation travel based on a flexible schedule; includes weekends and/or holiday travels.
- Ability to obtain a passport.
Driving:
- Ability to drive without restrictions in residency country.
Additional Information
Pay Band
For U.S. applicants, in accordance with applicable disclosure requirements, the anticipated hourly base pay range for this position is $26.00 to $35.00 per hour. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
Why work for us:
Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.
What we offer:
- Comprehensive medical, dental, and vision plans with 100% employee premium coverage
- 31 days of PTO annually (vacation, sick, and holidays), increasing with tenure
- 401(k) with 100% match on the first 4% of your contributions
- 8 weeks of fully paid parental leave for eligible employees
- Up to 4 days of paid bereavement leave to support employees during personal loss
- Employee Assistance Program supporting mental, emotional, and financial well-being
- Inclusive culture that values diversity, well-being, and teamwork
- Global career growth opportunities with strong internal promotion record
Proud Gold Level 2024 Cigna Healthy Workforce Award recipient
TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.
All your information will be kept confidential according to EEO guidelines.