Field Service Manager

Infinite Cooling

Field Service Manager

Malden, MA
Full Time
Paid
  • Responsibilities

    We are looking for a sharp, reliable, and detail-oriented Field Service Manager to join our team. Responsibilities will include working with our installation team, on-site testing of product deployments, and overseeing on-site maintenance of existing systems. Strong communication and attention to detail will be essential skills for a successful applicant. About you: • You have unwavering personal integrity and a work ethic • You are proactive and productive – you complete tasks in a timely manner • You are adaptable and excel in a fast-paced, dynamic environment • You are a great communicator • You have a problem-solving mindset and attention to detail • You approach all tasks with a safety-first mindset We are not accepting unsolicited outreach from external recruiters or staffing agencies for this position. Any unsolicited resumes will be considered the property of Infinite Cooling, and Infinite Cooling will not be obligated to pay any referral fees. Responsibilities: • Install and inspect new equipment and upgrades • Direct on-site teams and contractors. Monitor labor time and materials costs. • Create and maintain site logistics plans • Resolve on-site issues after installation • Coordinate and conduct testing • Oversee maintenance events (small and large) • Write maintenance reports and keep logs on different product deployments • Diagnose equipment failures and issues with the engineering team • Feed information from the field back into design changes with the engineering team • Interface and build strong relationships with customer personnel Qualifications: • 3+ years of field work experience in an industrial or utility environment (construction, equipment installation and start-up, maintenance, troubleshooting, etc.) • Experience in HVAC or water treatment strongly preferred • Understanding of engineering documents such as drawings, specifications, and standards • Experience operating industrial site equipment (manlifts, scissor lifts, forklifts, etc.) • Familiar with working with standard safety protocol in industrial settings, including lockout tagout procedures • OSHA 30 (preferred), OSHA 10 (required) • Experience with ISNet preferred. • Valid driver’s license and willingness to travel overnight up to 75% of weekdays. Compensation: $70,000 - $100,000 yearly

    • Install and inspect new equipment and upgrades  • Direct on-site teams and contractors. Monitor labor time and materials costs.  • Create and maintain site logistics plans  • Resolve on-site issues after installation  • Coordinate and conduct testing   • Oversee maintenance events (small and large)  • Write maintenance reports and keep logs on different product deployments  • Diagnose equipment failures and issues with the engineering team  • Feed information from the field back into design changes with the engineering team  • Interface and build strong relationships with customer personnel 

  • Compensation
    $70,000-$100,000 per year