Field Service Representative - Commercial Roofing and Building Materials - Base Salary to 90k/year - Baltimore, MD

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Field Service Representative - Commercial Roofing and Building Materials - Base Salary to 90k/year - Baltimore, MD

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Field Service Representative - Commercial Roofing and Building Materials - Base Salary to 90k/year - Baltimore, MD

    • Our client, a well-established manufacturer of specialty building materials supporting commercial and industrial construction, is seeking a Field Service Representative to provide technical support, installation oversight, and quality assurance across active job sites.
    • This role works directly with contractors, architects, engineers, and building owners to ensure proper installation, troubleshoot field issues, and support successful project execution. This is a high-travel position (70–80%), primarily supporting projects throughout the Mid-Atlantic and surrounding regions.

    Responsibilities:

    • Provide on-site technical support for commercial construction projects involving specialty building materials (e.g., roofing systems, waterproofing, membranes, or related products)
    • Conduct site visits during active installations to ensure compliance with specifications, manufacturer guidelines, and quality standards
    • Read and interpret construction drawings, specifications, and scope documents to validate proper installation practices
    • Identify installation issues in the field and recommend corrective actions in real time
    • Perform final inspections to confirm installations meet technical and warranty requirements
    • Train contractors and field teams on proper installation methods and product applications
    • Collaborate with architects, engineers, consultants, and internal teams to resolve technical challenges
    • Document site activity, inspection results, and project updates using internal systems and reporting tools
    • Support warranty claim investigations and coordinate corrective actions as needed
    • Partner with internal sales and technical teams to support project execution and customer satisfaction
    • Follow all safety protocols, compliance standards, and company procedures

    Qualifications:

    • High school diploma or GED
    • 5+ years of experience in construction, field service, or a related technical role within commercial construction environments
    • Ability to read and interpret construction drawings, specifications, and project documentation
    • Working knowledge of construction practices, materials, and job site safety standards
    • Experience performing field inspections, quality control, or installation oversight
    • Strong problem-solving skills with the ability to diagnose and resolve field issues
    • Proficiency with basic computer tools (Microsoft Office, email, reporting systems)
    • Ability to travel 70–80% to job sites (multi-day travel required)
    Compensation:
    • Base salary in the 80k - 90k/year range
    • Comprehensive medical, dental, and vision benefits starting day 1
    • Retirement plan with company contribution
    • Paid time off and company holidays
    • Ongoing technical training and professional development
    • Stable, team-oriented environment with long-term growth opportunities

    \#INDALL

  • Compensation
    $90,000 per year