Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Training & development

Tuition assistance

Vision insurance

Position Description:

The Field Service Technician / Operator will play a key role in maintaining and supporting our clients' technology infrastructure and equipment in the New Jersey/New York City area. This role involves providing onsite and remote technical support, maintaining equipment, and ensuring optimal functionality of network and security devices, camera systems, and traffic monitoring systems. This position will work closely with customers and internal teams to address technical issues and deliver a high level of service. Responsibilities include:

· Conducting remote and onsite inspections of enforcement systems (e.g., camera housings, poles, signage).

· Maintaining and troubleshooting network devices, camera systems, access control, and vehicle tag readers.

· Performing firmware and configuration updates on network systems.

· Incident coordination in ITSM tool

· Documenting maintenance activities and repair solutions.

· Collaborating with support teams to ensure systems are fully functional and aligned with customer needs.

· Remote technical support for systems users

· Explaining issues and solutions clearly to clients.

· Building and maintaining customer relationships.

· Performing additional duties as assigned.

Requirements:

· Valid driver’s license and clean driving record.

· Strong familiarity with hand tools, power tools, generators, low voltage electrical systems, and camera technologies.

· Relevant experience in traffic or road construction, or similar fields.

· Ability to perform work on roadside structures, operate bucket trucks, and conduct repairs on toll and network systems.

· Availability for flexible shifts, including weekends and on-call rotation.

· Physical capability to perform tasks that include bending, lifting up to 50 lbs., and working in confined spaces.

· Proficiency in MS Word, Outlook, Excel, and Teams.

· Knowledge of LAN/WAN fundamentals and troubleshooting experience with Windows and MS Office.

· Strong English communication skills, with additional languages (Spanish, French, or German) as a plus.

Why Join Drive?

At Drive Engineering Corp. we invest in the professional development of our staff. As part of our team, you will:

Work closely with experienced project managers, engineers, clients, and contractors.

Access a clear career path in a growing company with an excellent industry reputation.

Gain experience across various aspects of transportation engineering, from planning and design to construction to operations and maintenance.

Be part of cutting-edge initiatives, like Connected and Automated Vehicles, that make a difference in the community.

Have an opportunity to work on impactful projects across multiple states.

Benefit from tuition assistance and professional certification support.

About Drive Since 2010, Drive Engineering has been a leading DBE/MBE provider of Intelligent Transportation Systems (ITS), traffic engineering, and transportation planning and engineering consulting services in the Mid-Atlantic region. Our staff is experienced in all project aspects from the early planning stages to the project completion, including Plans, Specifications, and Estimates (PS&E) development and construction design services for both design-bid-build and design-build projects. We have planning, design, review, and construction inspection experience in large scale ITS and traffic signal deployments. Key clients include PennDOT, PA Turnpike, PANYNJ, DelDOT, NJDOT, NYSDOT, MDOT, VDOT, FDOT, and countless local and national engineering firms.

EEO/AA It is the policy of Drive Engineering Corp. to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law. Drive Engineering Corp. is an affirmative action employer. If you require accommodation during the application process, please contact Chad Nicklas at 267-973-6170.

Work Authorization Drive Engineering participates in E-Verify. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is typically not available for this position

SWAC Clearance As a requirement of the position, the candidate will need to go through the SWAC security clearance process. A third party completes this background check which requires a clean 10-year criminal history.