HVAC Field Service Tech
Key Factors:
-Must have industrial & commercial HVAC experience.
-Need to enjoy working with customers in the field.
-Heavy travel (back home every weekend)
- Provide on-site customer support for climate control product installation, planned maintenance, repair, and service training.
- Complete required service reports and communicate to relevant persons.
- Communicate/coordinate field service activities with customer and/or local Rittal sales personnel.
- Provide telephone technical support to customers and service partners.
- Promote Service Contracts through customer interaction and communication.
- Understand customers’ requirements and provide most cost effective solution.
Knowledge & Experience:
- 3+ years experience in air conditioner repair as well as EPA certified for refrigerant recovery and servicing of CFC based units.
- Possess strong mechanical and electrical aptitude and experience using electrical meters and troubleshooting.
- Experience in repairing of industrial recirculating chillers is preferred.
- Previous field service is a plus.
- Working knowledge with Microsoft Office: Outlook/Email, Excel, and Word.