Benefits:
Free uniforms
Health insurance
Paid time off
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Dental insurance
We are currently looking for a Field Service Technician in the Philadelphia area to join our team of highly motivated individuals and we offer:
A comprehensive medical, dental, and vision benefits package. 100% employer pay for employee premiums, with dependent add option.
Generous PTO package and holidays.
Employer matching and profit-sharing 401K plan.
Awesome work environment!
Bonuses and more!
As a Field Service Technician with BestPack you will have the opportunity to drive service success to create and develop customer satisfaction. The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. We are looking for a self-driven, enthusiastic individual with strong problem-solving skills and who is responsive to customers' needs.
Responsibilities:
Troubleshoot, repair, install, and adjust industrial machinery and pipeline distribution systems
Install, calibrate, maintain, test, troubleshoot and repair industrial electrical instrumentation, equipment and associated electrical/electronic controls and related devices for continuity, current, voltage and resistance
Read and interpret drawings, blueprints, schematics, and electrical code specifications to determine layout of industrial electrical equipment installations
Provide HMI and PLC controls support during installation of new equipment, and provide ongoing service and support to the installed base of equipment
Identify and resolve equipment malfunctions, working with manufacturers and field representatives as necessary
Complete and turn in field reports that capture all time and work completed on site
Provide diagnostic analysis, repair, and preventative maintenance to customers
Calibrate, monitor, repair, and maintain inverter, controllers, relays, and industrial sensors
Install, examine, and replace or repair electrical wiring, receptacles, switch boxes, and other electrical components
Comply with preventive maintenance programs and record keeping of repairs and upgrades
Complete on-site system audits and evaluations
Practice and adhere to all safety and training
Respond to work order requests in a timely fashion
Regular travel, up to 80%
Technical support and communication - onsite, over the phone, and electronically
Maintain relationship with sales team, distributor network, and end users
Education, Skills & Experience:
4+ years experience in machinery or other related fields
Proven field service experience
Effective written and verbal communication skills with all levels of an organization
Basic Intermediate Electrical (read schematics, troubleshooting, parts replacement)
Basic Intermediate Programming (familiar with Ladder Logic, PLC, HMI Design and Programming, C++ logic changes)
Demonstrated experience with and understanding of diagnosing and programming of Allen Bradley and PLC operations
Familiarity with industrial tools and equipment
Ability to work under pressure with strict deadlines and adapt to changing work schedules
Ability to handle physical workload
Clean driving record
Ability to travel
Ability to lift up to 75 pounds
This is a remote position.