Field Service Technician - Manufacturing - Base Salary to 33.00/hour - Charlotte, NC
Charlotte, NC
Full Time
Paid
Responsibilities
Field Service Technician - Manufacturing - Base Salary to 33.00/hour - Charlotte, NC
Our client, a well-established and growing manufacturer of industrial equipment, is seeking a Field Service Technician to provide technical service and support for industrial machinery and equipment. This role is responsible for troubleshooting, maintenance, repairs, equipment installations, start-ups, inspections, upgrades, and operator training. The Field Service Technician will provide both on-site and telephone technical support while assisting with parts, warranty issues, product testing, and equipment performance.
Responsibilities:
Diagnose, troubleshoot, maintain, and repair industrial machinery and equipment
Perform on-site equipment installations, start-ups, inspections, upgrades, and operator training
Provide field and telephone technical support for equipment troubleshooting, maintenance, and repair issues
Evaluate equipment performance and identify potential product, maintenance, or service improvements
Coordinate field service activities from initial work request through completion
Assist customers and internal teams with equipment applications, product testing, and demonstrations
Provide technical support for equipment parts identification, selection, and inventory needs
Document service work, maintenance activities, equipment findings, repairs, and customer issues
Assist with equipment warranty and product-related issues through resolution
Travel approximately 1 - 2 times per month for customer installations and service visits
Qualifications:
1+ years of relevant technical, maintenance, or service experience
Experience maintaining and/or troubleshooting industrial machinery or equipment
Mechanical troubleshooting and equipment repair experience
Ability to travel approximately 1 - 2 times per month for customer installations and service visits