Field Service Technician

Premium Digital Office Solutions

Field Service Technician

Fairfield, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Car Allowance

    401(k) matching

    Dental insurance

    Health insurance

    Training & development

    Paid time off

    Company parties

    Opportunity for advancement

    Competitive salary

    Experienced Maintenance Technician Premium Digital Office Solutions has been a leader in the managed print service industry for over twenty-seven years. We are seeking a dynamic individual that is self-motivated and driven.

    As a Field Service Technician, you will be responsible for:

    · Performing a full range of on-site maintenance for printers and multi-function devices

    · Set-up new machines in warehouse prior to customer delivery

    · Travel to customer location to perform installation of new office equipment

    · Travel to customer location to troubleshoot, diagnose, repair error codes, fix, and maintain printers and copier equipment

    Required Skills and Responsibilities:

    · Must have a proven track record in outstanding customer service

    · Product knowledge with maintenance and parts of Sharp, Brother, Konica Minolta, and Lexmark or other industry manufacturers

    · Working knowledge of computer systems such as Microsoft, Apple, and common network solutions

    · Able to drive a small box truck

    Requirements for success:

    · Able to work independently on site and off site

    · Provide exceptional customer service

    · Have good time management skills and repair equipment properly

    · Communicate when off-site back to home base via email

    · Must have valid driver’s license with reliable transportation

    · Must be able to travel daily to customer sites which may include NYC occasionally

    Benefits:

    Medical, dental, vision

    Life Insurance

    Paid time off – holidays, PTO and vacation

    Salary:

    Based on experience