Field Service Technician - Remote USA

Fluence Corporation

Field Service Technician - Remote USA

Minneapolis, MN
Full Time
Paid
  • Responsibilities

    The Field Service Technician will be responsible for providing on-site service, maintenance, start up and installation supervision of equipment. This role involves troubleshooting technical issues, performing repairs, and ensuring customer satisfaction through excellent service.

    • Verify correct installation and configuration, of equipment at various field locations.
    • Perform routine maintenance and repairs on equipment.
    • Diagnose and troubleshoot technical problems.
    • Document all service and repair activities.
    • Provide technical training and support to customers.
    • Maintain inventory of parts and tools.
    • Ensure compliance with safety regulations and company policies.
    • Manage service schedules and prioritize tasks effectively
    • Perform start up of newly installed equipment and systems. Including PLC programming adjustments and system dial in to meet contractual performance requirements.

    Skills & Experience Required:

    • At least 2 years' experience in a similar role or technical field
    • Hands-on experience with equipment installation and repair
    • Knowledge of electrical, mechanical, and hydraulic systems
    • Ability to work independently and manage time efficiently.
    • Valid driver’s license and ability to travel frequently.
    • Technical degree or certification preferred.
    • Familiarity with mobile tools and applications.
    • Good communication and customer service skills.
    • Excellent problem-solving abilities.