Field Service Technician

S

Sparrow Company

Field Service Technician

Shoreview, MN
Full Time
Paid
  • Responsibilities

    Summary

    The Field Service Technician is responsible for providing installation support and technical service to customers, distributors, internal personnel for Tier I automotive OEM facilities, and other industrial customers. Works to resolve customer affecting technical issues in a timely fashion to maintain maximum customer satisfaction.

    Essential Functions

    • Provides installation support and technical service to customers, distributors and internal personnel.

    • Oversee installation and start-up activities of BGK Oven Systems and associated equipment.

    • Coordinates on-site equipment installation activities with the customer and installation contractor.

    • Handles start-up, troubleshooting, debugging, and repair of BGK Oven Systems and associated equipment.

    • Train appropriate plant personnel on safe operation and maintenance procedures of systems.

    • Insures customer acceptance and proper system operation.

    • Assist engineering in pre-ship systems check-out and customer run-off prep.

    • Provides feedback on product problems and corrective action to eliminate future problems.

    Minimum Qualification

    • Two (2) year technical degree (Electrical, Electronics, or Mechanics) or equivalent combination of education and experience.

    • Highly developed sense of integrity and commitment to customer satisfaction.

    • Conducts work activities in a safe, high quality, and timely manner in compliance with OSHA electrical safety standards.

    • Excellent organizational, time management, written and verbal communication skills.

    • Works well with others and has the desire to be part of our team.

    • No restrictions on travel via air and rental car.

    Preferred Qualification

    • 1-3 years of electrical and/or mechanical experience is highly desirable.

    • Experience with PLC’s, drives, motors, pneumatics, electrical wiring activities and the ability to read mechanical drawings and electrical schematics).

    • Excellent communication skills, both written and verbal.

    • Hands-on experience with Allen Bradley PLC’s, HMI’s and software.

    • Independent and self-motivated and can perform efficiently under minimum supervision.

    How to Stand Out

    • Knowledge of the company product line.

    • Experience with designing or updating schematics in AutoCAD Electric.

    • Hands-on experience with Siemens, J-Mobile, and/or CodeSys programming platforms.

    • Possess knowledge or experience of coating and curing processes.

    • Experience modifying mechanical parts (drilling, cutting, tapping, milling).

    • Experience with electrical control panel assembly.

    Travel

    • 20-30% Travel.

    • Ability to travel extensively both domestically and overseas.