Field Service Technician

Surface Experts - Metro Portland

Field Service Technician

Portland, OR
Full Time
Paid
  • Responsibilities

    Looking for hands-on work where every day is different? As a Surface Experts Technician, you’ll repair surfaces like bathtubs, countertops, cabinets, and flooring using our proven 5-Step process.

    We Offer:

    Pay: $18/hour during a 4-week paid training period, with a pay increase upon completion

    Additional income through add-on repair commissions, performance bonuses, and holiday bonuses

    Career growth: Structured, hands-on training with a clear advancement path to becoming a Repair Technician, plus ongoing skill development opportunities

    Field Support: Access to an internal knowledge library and a dedicated technician support line for real-time assistance in the field

    Work-Life Balance: Flexible weekday schedule (no nights or weekends), with overtime opportunities available

    Company-provided resources: Company vehicle, tools, phone reimbursement, and expense card

    Time off & benefits: Paid major holidays, 7 days paid time off (PTO), Health Reimbursement Arrangement (HRA), and employee referral program

    Requirements

    Experience with tools or hands-on work (jobs, trades, school, or personal projects/hobbies)

    Ability to identify, compare, and accurately match colors

    Comfortable working independently in customer homes and businesses

    Attention to detail and commitment to quality work

    Encouraged to Apply:

    Bilingual / Spanish-speaking candidates

    Creative, hands-on backgrounds (artists, makers, designers, art students, craftspeople, luthiers)

    Trades experience (maintenance, painting, millwork, construction, carpentry, automotive)

    Property and facilities maintenance experience (hotel engineers, building maintenance, handyman roles)

    Hiring Process

    Within 24 hours: Our operations coordinator will reach out for a phone screening

    Within 48 hours: We’ll schedule an in-person interview

    Within 1 week: We’ll schedule an in-person ride-along

    Within 2 weeks: The hiring process is typically complete

    Duties:

    Display world-class customer service for tenants and property management staff

    Track work progress and notes in our dispatch tool

    Communicate with the support team with questions

    Understand and utilize our unique 5-step repair process

    Employ each tool in your custom tool-kit

    Problem-solve repairs with creativity

    About Surface Experts

    Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.