Position Summary:
The Field Staffing Specialist (FSS) partners with store hiring managers to engage and hire the best talent in a highly competitive market. The ideal candidate works with General Managers, District Managers, and Operations Managers to source, attract, screen, interview, hire, and onboard Blake’s store level employees. This position requires spending time in the field recruiting and, in the office, conducting in person and online interviews. In addition, the FSS assists candidates throughout their entire onboarding experience by liaising with hiring managers and employees to ensure a positive and complete onboarding experience. This position reports directly to the Senior Operations Manager.
Essential Functions:
· Responsible for store level staffing based on the needs of individual stores provided by the Senior Operations Manager
· Identify, approach, and recruit for high-volume, store-level positions for all Blake’s Lotaburger stores by using existing recruiting tools and platforms; R365 Hiring & Onboarding, and Landed
· Utilize LinkedIn, Indeed, and NM Workforce Solutions to identify and engage active and passive candidates
· Spend time out of the office finding and sourcing passive candidates currently working in the restaurant industry
· Review previous applicants in Landed and R365 Hire that missed scheduled interviews or who were not previously contacted and reach out to these candidates to (re)schedule interviews with store hiring managers or the FSS
· Maintain accurate and organized candidate records, documentation, and applicant tracking system (ATS) data to ensure compliance
· Daily, engage with a minimum of 10 candidates through cold calls or reaching out to previous applicants in R365 to ensure that Blake’s is not relying solely on active candidates applying through the career website
· Maintain daily logs detailing cold calls, candidate sourcing through Landed & R365, in-person/online/phone interviews, candidate pipeline, candidate onboarding process, and daily hires
· Provide weekly summary reports to Senior Operations Manager based on the daily logs; due on by end of day on Wednesdays
· Onsite hiring in new store openings as directed by the Senior Operations Manager
· Occasional overnight travel with Operations Managers to out of town markets
· Weekly schedule required: Monday & Friday: 6:00 am – 4:00 pm, Tuesday, Wednesday & Thursday 10:00 am – 8:00 pm
· Performance will be evaluated monthly by the Senior Operations Manager
Qualifications/Requirements (Education/Training/Experience/Abilities):
· Must possess 2 years of direct or indirect recruiting experience.
· College Degree is desired
· Must possess a solid working knowledge of Microsoft Office including Word, Excel, and PowerPoint
· Must be highly detailed oriented, organized, self-disciplined, and a results-oriented team player.
· Excellent interpersonal skills with good negotiation tactics
· Proactive and independent with the ability to take initiative
· Familiarity with laws, regulations, and best practices applicable to hiring and recruitment
· Proficient with or the ability to quickly learn applicant-tracking software or another recruitment system.
· Knows and embodies the Core Values of Blake’s Lotaburger
· Must possess strong teamwork and communication skills
· Ability to read/write/speak in English
· Bilingual in Spanish/English is a plus
· Excellent written and verbal communication skills and the ability to handle sensitive and confidential situations and documentation
· Solid analytical and problem-solving skills
· Ability to maintain and build trust; protect and preserve confidential information along with high attention to detail
· Must be able to pass a pre-employment background check, including a motor vehicle record search.
Essential Physical/Emotional Requirements:
· Must be able to occasionally stand/walk for extended periods of time
· Must be able to sit for extended periods of time
· Must be able to talk and hear
· Must be able to climb, bend and stoop
· Must be able to lift/move up to 25 pounds unassisted
· Must be able to type and look at a computer screen for extended periods of time
· Must be able to tolerate a reasonable amount of stress. Ability to multitask and work under stressful conditions in a quick service restaurant environment
· Must be able to handle difficult and/or sensitive situations candidates and hiring managers using tactful, appropriate, and effective communication
Blake’s Lotaburger’s policy of equal opportunity includes the following: race, religion, ethnicity, national origin, ancestry, familial status, gender, sexuality, gender identification, sexual orientation, age (40 and over), veteran status, genetic information, or physical/mental disability (or perceived disability) or any other status protected by local, state, or federal law.
This EEO policy applies to all decisions regarding recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and terms and conditions of employment. Blake’s Lotaburger will not tolerate any form of harassment, discrimination, or retaliation on the basis of any status protected by local, state, or federal law.
Blake’s Lotaburger, LLC will provide reasonable accommodations for qualified individuals with disabilities. To request a reasonable accommodation, contact the Human Resources Department at HR@lotaburger.com or 505-884-2160 Ext. 1644.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.