Field Support Technician

California Closets CCO

Field Support Technician

Englewood, CO
Full Time
Paid
  • Responsibilities

    Job Description

    What We Offer:

    • Health insurance – Medical, Dental, and Vision
    • PTO days and paid holidays
    • 401K retirement plan with company match
    • 40 hours/week with overtime potential
    • Grow your career with us – many promotional opportunities are available!!

    Job Description:

    The core responsibility of the Field Support Technician is to conduct in-home customer visits for the purpose of measuring space and providing the job site survey for custom cabinetry while providing exceptional customer service.

    Pay for this position is $22-$25/hr

    The typical work schedule will be Mon-Fri from 7:30a-4p

    Duties and Responsibilities:

    • Assess design against on-site specifications and report any necessary design change requirements to team members (Designers, Manufacturing, Install Team)
    • Coordinate with our Design Consultants to provide concise measurements, photographs and data for the purposes of sale & design of custom project.
    • Assist Design Consultant to pick up files and samples (hardware/finish samples) from the office for the measure purposes, as needed
    • Conduct a re-measurement of project re-designs, as needed
    • Create copies of CAD design when jobsite errors are found and indicate specification detail to support the designer with the necessary information to complete design revisions if necessary.
    • Review proposal (CAD drawings) specifications to determine the projects’ scope of work identify possible challenges in installation of the job.
    • Perform job-site surveys and create job-site plans for the installation team and communicate installation direction and expectations
  • Qualifications

    Qualifications

    • 2+ years of experience construction, millwork industry related materials and hardware, and/or in the home renovations/improvement industry
    • Millwork estimating experience preferred
    • 1+ years of experience in the construction industry with knowledge of the installation practices for customized cabinetry solutions
    • Strong communication, interpersonal and presentation skills
    • Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc.) ****
    • Proficient in math (i.e Fractions and unit measurements)
    • Ability to provide an exceptional client experience aligned to the company values

    Additional Information

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    We are an equal opportunity employer. We E-Verify.
    All your information will be kept confidential according to EEO guidelines.

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