Job Title: Field Suppor & Training Lead Cleaning Service Location: Office Pride Of North Alabama at Huntsville Schedule: Monday- Sunday Payrate: May vary depending on experience

Office Pride of North Alabama, is looking for a motivated, dependable, and hands-on Field Support & Training Lead to join our growing team. This position plays a critical role in ensuring our cleaning staff are properly trained, supported, and set up for success.

This is a floating position that provides training, service coverage, quality inspections, and field support across multiple accounts. If you enjoy working with people, teaching others, and helping maintain high service standards, we'd love to hear from you.

Responsibilities Training & Employee Development

Conduct hands-on training for new cleaners at assigned accounts.

Teach company policies, procedures, safety practices, and service expectations.

Provide ongoing coaching and refresher training as needed.

Help employees build confidence, efficiency, and complete quality work.

Monitor employee progress and provide feedback for improvement.

Field Support & Coverage

Provide coverage for open shifts, call-offs, vacations, and staffing needs.

Support multiple accounts as needed.

Respond quickly to operational needs and customer concerns.

Quality Assurance

Conduct routine quality inspections and spot checks.

Ensure cleaning tasks are completed according to company standards.

Identify areas for improvement and provide corrective coaching.

Monitor proper use and care of equipment and supplies.

Team Leadership

Engage with employees by providing encouragement, direction, and support.

Assist employees with timekeeping questions and compliance.

Report performance concerns, policy violations, or disciplinary issues to management.

Review communication logs and relay important information to staff.

Qualifications

Previous janitorial, custodial, or cleaning experience required.

Experience training, coaching, or supervising employees preferred.

Strong communication and leadership skills.

Ability to work independently and adapt to changing schedules.

Own transportation and willingness to travel between accounts.

Strong attention to detail and commitment to quality.

Ability to lift up to 50 lbs. and perform physical cleaning duties when needed.

Benefits:

Competitive pay

Paid training

Growth and advancement opportunities

Supportive leadership team

Variety of work locations and responsibilities

Opportunity to make a direct impact on team success

Company Vehicle

You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.