Job Description

Job Title: Field Technical Trainer (Categories: Electrical, Hydraulic, or Machine Operations)

FLSA Status: Exempt

Department: Human Resources

Reports to: Learning and Development Manager

Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 30 workdays annually to work remote! The initial amount of days is prorated for the first year based on start date.

General Description:

Primarily responsible for developing and equipping Assistant Operations Managers (AOMs) to become effective front-line trainers within their teams. This role will spend approximately 70% of its time facilitating "train-the-trainer" programs and technical training workshops. Additional time will be spent conducting needs assessments, auditing training effectiveness, refining materials, and supporting training administration. The ideal candidate brings strong instructional design and facilitation skills, practical technical experience, and a passion for enabling leaders to drive learning in the field.

Essential Job Functions:

Train-the-Trainer Development

• Deliver structured "train-the-trainer" sessions to AOM preparing them to effectively instruct and coach their teams.
• Provide hands-on support to AOMs during live field training, reinforcing instructional techniques, safety messaging, and operational best practices.
• Coach AOMs on delivery methods, learner engagement strategies, and how to assess employee progress and performance.
• Serve as a mentor and resource for AOMs as they take on increasing training responsibilities.
• Fill in as a trainer when needed to support field events, classroom sessions, or program delivery gaps.

Learning Assessment, Content Review, and Admin Support

• Conduct learning needs assessments in partnership with site leadership, identifying capability gaps and prioritizing focus areas.
• Review training delivery outcomes through field observations, quizzes, learner feedback, and job performance data.
• Audit and continuously improve training content to ensure clarity, relevance, technical accuracy, and alignment with business goals.
• Support various administrative training functions including scheduling, documentation, feedback analysis, and reporting.

Behavioral Values of a Field Technical Trainer:

• Empowers Others: Prioritizes building trainer confidence and capability in others, not just delivering content personally.
• Patience & Coaching Mindset: Supports AOMs with empathy, constructive feedback, and developmental guidance.
• Accountability: Owns learning outcomes and continuously seeks ways to improve.
• Collaboration: Partners with operations, HR, and SMEs to create aligned and effective training.
• Adaptability: Adjusts approach based on site conditions, learner needs, and evolving business priorities.
• Clear Communicator: Translates complex technical topics into practical, actionable training for non-experts.
• Safety-Oriented: Reinforces and models safe practices in every learning and operational context.
• Continuous Improvement: Embraces feedback loops and data to refine training experiences and enhance learning effectiveness.

Qualifications

REQUIRED QUALIFICATIONS:

Education : Associate degree in business, education, relevant technical field, or equivalent

Experience : 3+ years of related training/compliance experience

Or 7+ years combining adult learning, competency frameworks, and OSHA/FRA safety applications in lieu of education.
• Working knowledge of OSHA and railroad regulations
• Experience as a trainer with functional understanding of rail machine operation and maintenance
• Experience developing, instructing, and sustaining training programs
• Excellent written and oral communication and influencing skills
• Strong interpersonal and organizational skills
• Willingness to work flexible schedules including extended, day/night, holiday, and weekend shifts
Licenses/Certifications: Must obtain and maintain railroad safety training/certifications

PREFERRED QUALIFICATIONS :

• Experience delivering technical or operational training in industrial, manufacturing, or service settings
  • Strong coaching and facilitation skills in adult learning and leadership development
  • Comfortable working on-site with machines, equipment, or technical crews during practical sessions
  • Ability to manage multiple training plans and sites; strong organizational skills
  • Familiarity with instructional design, LMS, and training evaluation methods
  • Excellent collaboration and communication skills

** This position is not eligible for Visa Sponsorship.**

WORKING CONDITIONS :

Reasonable accommodation may be made for individuals with disabilities.
• Office deskwork, sitting, walking, phone, and computer use
• Occasional lifting up to 30 lbs.
• 50%+ travel, including international
• Ability to stand, sit, walk, reach, balance, stoop, kneel, hear, and see (near, far, color, peripheral, depth)
• Tolerance for variable conditions during field inspections in railroad environments

SCHEDULE & TRAVEL:

• 50% Field-Based (2 weeks/month): Site visits, coaching, observing training, and hands-on assessments
• 50% Office-Based (2 weeks/month): Curriculum development, training analysis, SME collaboration, and planning

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.

Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.

Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.

Additional Information

Equal Opportunity Employer:

Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.

Benefits:

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.

Compensation:

Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.