Understands and operates the Center's computer system.
Ensures that existing business policies and procedures are understood and implemented.
Monitors business forms and supplies inventories and usage, assists with pricing and ordering all supplies.
Assures proper registration of patient, complete bill preparation and submission for payment.
Seeks guidance, direction and assistance where needed. Follows Center Policy and procedure at all times.
Communicates a positive and caring attitude toward patient, peers, staff and all other contacts.
Maintains confidentiality of all patient and Center's communications/documents.
Excellent communication, interpersonal skills and organizational ability.
Oversees the collection and retention of all information required for medical records.
Assists with the Center's medical records functions.
Works with the Admins and DON to assure smooth patient flow in scheduling.
Works with the physician and director to assure appropriate patient processing after registration.
Assist in review medical records.
Receives all incoming calls and provides appropriate responses or direct calls to proper individuals for handling.
Receives visitors, other medical personnel and sales representatives at the Center, determines the nature of business, and directs individuals accordingly.
Makes visitors feel welcome by greeting, offering refreshments as appropriate, escorting them to proper locations/individuals, and keeps visitors informed by providing proper updating information.
Registers patients upon arrival, including processing of record forms.
Assist in training new employees.
Assist in inputting patient booking sheets.
Assists with keeping waiting room neat and replenished nutrients as necessary.