Licensed Clinical Social Worker - Companion Program Manager

Classification: Full-Time / Direct-Hire

Fil Staffing is looking for a Licensed Clinical Social Worker - Companion Program Manager to work onsite in San Francisco.

Job Requirements:

• Licensure in the State of California as an MFT, LCSW or doctoral level psychologist
• Fluency in English required and Spanish desired. Bilingual in Cantonese also helpful.
• 3-5 years’ counseling or case management experience desired with proven expertise in assessing and managing the psychosocial needs of diverse, low-income, and medically underserved populations.
• Extensive knowledge of AOD and co-occurring disorder best practices. Knowledge of interrelationship between chronic illness and mental health including addictions.
• Knowledge of and experience with crisis intervention theory, cognitive behavioral treatment, short-term treatment strategies and practice techniques.
• Ability to integrate therapeutic mental health services with services provided by other disciplines, especially primary care.
• Ability to assess, advocate for and provide interventions and treatment to clients in an individual, family or group setting.
• Ability to work in a medical environment as a member of an interdisciplinary team including addiction treatment and a medication assisted treatment (MAT) program.
• Experience in the assessment and treatment of psychological trauma.

Responsibilities:

This peer mentorship program provides support to individuals in recovery and/or people experiencing homelessness. Drawn from more than seven decades of best practice and evidence-based research, the Companionship Program is a scalable, multi-year approach tailored to each person to break the devastating cycle of addiction, homelessness, or poverty. Over a 3-5 year period, Companions work with participants to design and achieve their own personal goals. Companions provide non-clinical and long-term wellness support through training, mentoring, and coaching in ten areas necessary for stability: substance use recovery, health, finances, food and housing, work, and wages, resolving or complying with legal issues, family and social networks. We currently serve 40 participants in the program, and the goal is to provide companionship services to hundreds of guests within the next few years.

The Companionship Program Manager (CPM) leads the implementation and expansion of the Companionship program, overseeing a growing team that provides ongoing, multi-year support to guests with a goal of improving their stability and helping them sustainably exit homelessness or poverty. Reporting to the Director of Clinical Services, the CPM will manage the companion program with a comprehensive therapeutic approach and professional behavioral guidance. Responsibilities include both quality assurance and direct client care, ensuring all services are in compliance with county, state and federal regulatory agencies, industry best practices. The CPM will liaise with a care team that includes medical providers, support staff, health educators and other programs, as well as external partners.

• Provides recommendations and assists in long-range strategic planning for the program.
• Identifies target participant groups and develops appropriate interventions to help them achieve more stability in their lives.
• Evaluates program development and implements continuous improvement methods to adapt and provide the best quality care in collaboration and with guidance from the Director of Clinical Services.
• Oversees internal and external program partnerships to build program capacity to meet guest’s needs.
• Creates effective referral processes and tracks and measures their effectiveness.
• Develops and updates Companionship policies and procedures, incorporating evidence-based best practices.
• Responsible for program compliance with all HIPPA, data and documentation requirements as identified by county, state, and federal regulatory agencies.
• Collaborates, communicates and coordinates across departments when necessary without compromising ethical or clinical guidelines.
• Works with the Learning & Evaluation team to define and measure program outcomes, with the goal of measuring success for participants as well as enhancing program effectiveness.
• Sets and follows high standard for data and impact evaluation, and designs processes to regularly, efficiently and accurately capture necessary data.

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