Job Description

The File Clerk is responsible for following an office filing system and organizing records, such as letters, legal documents, case files, correspondence, invoices, and memoranda according to that system. Locate and retrieve requested files, as well as prepare file folders and labels. Responsible for opening, closing and keeping files up to date. In addition to filing, the file clerk will perform other clerical duties, such as handle incoming phone calls, processing mail, faxing, using a copy machine, transcription and maintaining a calendar.

Essential Job Functions:

• Answer incoming calls and direct calls quickly and accurately, conveying appropriate information to receiver and ensuring caller has positive experience.
• Process mail, scan documents and save to appropriate file in DMS. Make sure hard filing for every attorney is completed and up to date.
• Keep cases organized by establishing and organizing files, monitoring calendars, meeting deadlines, documenting actions, inputting information into Perfect Law file database and case management software.
• Assist legal assistant/paralegal in preparation of status emails to adjusters and correspondence.
• Open and close files, update appropriate file information in Perfect Law.
• Save correspondence emails in DMS document management software for attorneys.
• Ensure tasks are completed timely and properly documented.

Other related duties as assigned such as assisting with attorney appeals

Qualifications

• High school diploma or GED (or equivalent) required, associate or bachelor degree a plus.
• 0-2 years of experience supporting a legal office or working in the legal industry preferred.
• Proven history of excellent customer/client service.
• Working knowledge of court rules and procedures preferred.
• Microsoft Word and Excel experience required, PowerPoint experience a plus.
• Transcription experience is a plus.
• Outstanding organizational, interpersonal, and administrative skills.
• Excellent attention to detail with the ability to multi-task.
• Excellent communication and proofreading skills.
• Must be self-motivated and able to meet deadlines under pressure.
• Must have the ability to work as part of a team, as well as to work independently.
• Organization, Planning, Attention to Detail, and Dependability.
• Firm and Client Confidentiality required.

Additional Information

Benefits include: Medical, Dental, Vision, Critical Illness, Accident, Group Term life, Voluntary term life, STD, LTD, 401(k)/Roth retirement plan with company match and paid time off.

All your information will be kept confidential according to EEO guidelines.