Job Description
Do you enjoy working with industry-leading technology and driving customer success with a talented development team? Are you detail-oriented and eager to dive into root-cause analysis? Not content to simply observe a software issue, but determined to understand the “why” behind the failure? If so, then we have a position for you!
We at FileWave are looking for a C++ Developer for Production Support to join our international team in developing and providing technical support for various projects in order to advance our enterprise software solutions.
The focus of your work will be providing code and technical support to our Customer Support team as well as working closely with our developers in the U.S., Europe and Asia.
PRIMARY RESPONSIBILITIES:
- Work with our Customer Support team to provide technical solutions for IT Administrators using our product
- Create your own patches and tools in order to optimize your work and the support team one
- Build software applications and develop/expand features and products using C++ and other necessary programming languages
- Document code development and revisions
- Create and use software tools to help automate writing code
- Perform back-end (daemon) services written in C++
- Develop front end-tools written using Qt.
QUALIFICATIONS:
- At least 3 years of C++ development experience
- Experience coding in Python and Django preferred
- Significant experience with configuration and troubleshooting of relational databases, preferably PostgreSQL
- Comfortable with developing on Mac, Windows and/or Linux - the more the better
- Basic knowledge of macOS / Linux / Windows / Android / iOS / ChromeOS a plus
- Experience testing, troubleshooting and patching production instances
- Confident and effective with using the command line
- Strong problem solving and critical thinking skills
- Excellent English skills are required, other languages are a plus
- Strong attention to detail
Company Description
FileWave is a multi-platform device management solution for macOS, iOS, Windows, Chrome OS, and Android. For over 25 years, we have helped organizations around the world manage their unique environments via the FileWave Management Suite. There are many reasons to join our team, such as:
- Excellent compensation and benefits
- Personal and professional development opportunities
- Daily contact with a diverse customer base
- Industry-leading technology
- A positive and collaborative work environment
FileWave is an equal opportunity employer. All candidates will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.