Insurance Account Manager job summary Our growing team seeks an organized and enthusiastic individual to provide exceptional customer service to our commercial lines insurance agency clients. You’ll be responsible for servicing insurance policies, advising clients on coverage, and providing sales support to the Commercial Lines Account Executives. You’ll also help resolve billing issues, change policies, and make coverage recommendations. If you have previous experience in an insurance customer service role and have a friendly, client-first attitude, please apply today!

Insurance Account Manager responsibilities

Assist the Account Executives in preparing individualized quotes, policy options, and educational materials for existing and prospective customers

Review insurance policies for accuracy, coverage, and limits in order to recommend modifications, as needed

Keep track of all necessary documentation, paying close attention to any policy changes, important deadlines, and insurance regulations

Help customers understand their coverage, assist them with any claims as needed, and ensure all data is properly tracked in our agency management system

Deliver a high level of customer service when resolving billing, policy change, coverage, and claims issues

Insurance Account Manager qualifications

Associate or Bachelor’s degree required or equivalent experience

Active P&C insurance license required prior to starting work

Insurance experience in commercial lines and/or personal lines is preferred

Must have strong follow-through, written and verbal communication skills, and problem-solving skills

Candidates should have basic computer skills and be proficient with Microsoft Office

Insurance Account Manager benefits

Competitive Salary

Health Insurance Coverage

Dental and Vision Insurance

401(k) Plan with matching contribution

Paid Time Off and Holidays

Continuing Education reimbursement

Job Stability in a growing industry

Please note this is not a remote position.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.