Benefits:
Competitive salary
Free food & snacks
Paid time off
Training & development
Job Title: Final Expense Insurance Sales Agent – Call Center Department: Operations / Insurance Sales Reports To: Team Leader Operations Last Updated: 05/20/2026 Location: In-Office | Suite 849, 1250 West Sam Houston Parkway S, Houston, TX 77042 Status & Salary: Full-Time; base + performance incentives
About the Role
We are building a high-performance final expense insurance sales floor in Houston and are looking for motivated, energetic, and results-driven sales agents to join our growing team.
This is a phone-based sales role focused on helping customers with final expense insurance solutions while working in a fast-paced, competitive, and team-oriented call center environment.
If you are confident on the phone, hungry to earn, coachable, and comfortable working toward production goals, we want to speak with you.
What You’ll Be Doing
Handle inbound and outbound sales calls related to final expense insurance products
Speak with customers, understand their needs, and guide them through available insurance options
Follow company sales processes, scripts, compliance standards, and operational procedures
Work closely with Team Leaders and management to improve production and performance
Maintain strong activity levels, professionalism, and attendance standards
Participate in daily huddles, coaching sessions, and training activities
Work toward daily, weekly, and monthly production targets
Maintain accurate customer information and call documentation within company systems
Contribute positively toward floor culture, energy, and team environment.
Maintain quality sales practices focused on customer retention and long-term policy persistency
Work toward maintaining low chargeback and cancellation ratios through compliant and ethical sales practice
Monitor and improve key performance indicators (KPIs) including close rate, talk time, activity levels, attendance, and production consistency
Maintain professionalism, compliance standards, and proper customer handling throughout all sales interactions
What We’re Looking For
Active Life & Health Insurance License required with other active non-resident licenses across multiple states (strongly preferred)
Strong communication and phone skills
Positive attitude and willingness to learn
High energy, coachable, and performance-driven mindset
Comfortable working in a fast-paced sales environment
Ability to handle objections and stay motivated under pressure
Reliable attendance and strong work ethic
Prior call center, telesales, final expense, Medicare, life insurance, or insurance sales experience is strongly preferred
Compensation Structure
Competitive base compensation
Performance-based bonuses and incentives
Additional earning opportunities tied to production and quality performance
Fast-track growth opportunities into senior sales and leadership roles as the company scales
Why Join Us
Ground-floor opportunity with a rapidly growing insurance agency
High-energy and team-oriented environment
Leadership team focused on coaching and growth
Opportunity to grow quickly based on performance
Strong earning potential for motivated individuals
Real career growth as operations scale
Important Note
This is a performance-driven environment. We are looking for individuals who are comfortable being accountable for activity, production, attendance, and sales performance.
Benefits
Paid time off
Performance incentives and contests
Training and growth opportunities