NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Finance Content Specialist.

In this role, the successful candidate as the Finance Content Specialist is responsible for creating, curating, and managing high-quality content across various platforms that deliver essential information on financial applications, policies and procedures, training offerings, and other updates to enterprise end users. The Finance Training & Support team manages finance content across various platforms, such as the Finance & Payroll Support portal and the enterprise learning management system, as it relates to our financial applications used by operational areas across the enterprise. This role requires strong writing, editing, and research skills to develop effective and engaging content. The Finance Content Specialist will collaborate with various Finance teams to develop content to support major initiatives or projects, as well as perform ongoing maintenance of existing content as needed. The ideal candidate will be creative, detail-oriented, and knowledgeable about digital content trends used for training and communications, with the ability to analyze performance metrics and adapt to new strategies accordingly.
The position also requires a proven ability to manage multiple and competing priorities in a fast-paced environment and being agile and flexible is required. The incumbent must adhere to deadlines and support the team in the full production process of content development. This position also provides continuous support to customers within and outside of the Finance department.

Job Responsibilities:

• Edit and proofread content to ensure accuracy, clarity, and consistency.
• Create and update internal and external graphic design (publishing) content using programs like Adobe InDesign and Illustrator.
• Create, convert, and develop training courses using the Adobe Creative Suite (e.g., Adobe Photoshop, Audition, Premiere Pro, After Effects), Articulate Suite (e.g., Articulate Rise, Storyline 365, Review), and Captivate Audiate.
• Record, edit, and insert voiceover audio content into training materials, including but not limited to video job aids, training courses, and video effects projects.
• Creating recording & editing video content using programs like Premiere Pro, After Effects, and Illustrator.
• Create and update any forms using Adobe Acrobat Pro and/or similar software applications that are located on the Finance & Payroll Support portal and/or necessary for the Finance Department.
• Assist in the development and maintenance of recognition, change management, and business re-design programs.
• Work with teams to produce programs that are appropriate and effective for all relevant parties in the division.
• Assist in creation and compilation of training materials and manuals for Financial Systems including but not limited to PeopleSoft Financials and PeopleSoft Business Intelligence.
• Amend and revise programs as necessary to adapt to the changes that occur in the work environment.
• Gather, maintain, develop, and implement information and content for the Finance & Payroll Support portal.
• Contribute to the detailed design of the Finance & Payroll Support portal, with a particular focus on the ways in which the goals for the site and the needs of the users can be met through the provision of appropriate content and structure.
• Finds and selects appropriate multimedia content, including still images, animations, music, and video.
• Perform regular reviews of the Finance & Payroll Support portal to ensure content accuracy, timeliness, and relevance.
• Respond to user inquiries, comments, and suggestions via cases through Salesforce or general outreach.
• Strong organizational and time-management abilities.
• Ability to work independently and in a team environment.
• Perform related duties and responsibilities as assigned.

Additional Position Specific Responsibilities:
Ensure customer service both internally and externally. Communicate clearly and concisely with customers in a timely manner. Organize tasks to assign appropriate resources and provide information. Demonstrate initiative to improve services and processes to customers. Demonstrate creative thinking for developing solutions. Manage multiple tasks and projects. Respect and maintain the confidentiality of all financial information within NYULH. Demonstrate trustworthiness and integrity both to staff and customers. Facilitate a team atmosphere within Finance and respective departments. Cooperate and communicate effectively and harmoniously with Administration, peers, general staff, and other NYULH personnel courteously and professionally. Assist with special projects as required.

Minimum Qualifications:
To qualify you must have a Bachelors degree and/or a minimum of three to five (3-5) years of experience with content creation and management within a not-for-profit, academic, healthcare or accounting background preferred. Must have strong communication skills that allow the individual to convey messages concisely to the relevant parties throughout the organization. Expertise with web development tools. Strong attention to detail and organizational capabilities are essential. Knowledge of Articulate or comparable software with sound editing is necessary.

Preferred Qualifications:
Preferred- None

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $67,771.14 - $78,234.02 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Required Skills

Required Experience