We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secure system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sounds like a job you’ll love? Apply now! Responsibilities: • Give clear answers to clients on any coverage or billing questions, including information on rate fluctuations or policy changes, to ensure full understanding • Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process • Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates • Consult with clients to help process quotes and issue renewals or any updates needed to current policies Qualifications: • Must have an active insurance license in your state, or must be willing to get licensed in 90 days • Insurance experience as an insurance agent or other position is preferred, but we will provide training as needed for the right fit and skillset • Candidates should have an Associate's or Bachelor’s degree, but all candidates with insurance industry experience will be considered • Must have very strong follow-up, written and verbal communication skills, and problem-solving skills • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) Compensation: $80,000 - $120,000

• Give clear answers to clients on any coverage or billing questions, including information on rate fluctuations or policy changes, to ensure full understanding • Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process • Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates • Consult with clients to help process quotes and issue renewals or any updates needed to current policies