Financial Service Manager - Payments

Sia

Financial Service Manager - Payments

Charlotte, NC +2 locations
Full Time
Paid
  • Responsibilities

    Job Description

    Role Overview:

    We are seeking a Manager, Payments with experience in Financial Services and Payments (FinTech). This specialist will work closely with our Sia colleagues and clients’ payments and FinTech teams, leading cross-functional regulatory remediation initiatives, develop solutions to optimize payment activities and products, and participate in business development initiatives.

    Key Responsibilities:

    • Provide expert guidance on U.S. payment regulations affecting electronic transactions including but not limited to credit, debit, EBT, ACH, Prepaid, BNPL, Crypto Currencies, RTP, FedNow, mobile payments, and other payment types.
    • Ability to understand and interpret PCI DSS, KYC and AML, PSD2, SOC 2, OFAC, FinCEN, and FATF regulations and impacts on clients
    • Assess and interpret emerging regulatory trends, supervisory expectations, and enforcement actions to develop compliance strategies
    • Support clients in creation of product pipelines, product requirements and user stories, product road maps, and high level strategic planning
    • Develop regulatory frameworks, compliance programs, and internal policies to align with industry best practices
    • Stay abreast of VISA, MasterCard, American Express, and other Association guidelines and best practices
    • Enable client delivery with project management best practices, particularly using the Scaled Agile Framework

    **Project & Client Management **

    • Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
    • Manage multiple consulting engagements, ensuring on-time and high-quality deliverables
    • Provide status reporting of progress, dependencies, issues, risks and overall program health to Senior Management
    • Lead cross-functional teams and collaborate with clients to drive project execution
    • Support business development by contributing to proposals, client presentations, and thought leadership
  • Qualifications

    Qualifications

    • 7+ years of experience working in a Payments-related organization (i.e. Issuer, Acquirer, FinTech, or Payments-related role within your organization).
    • Prior management consulting experience
    • A bachelor’s degree in Finance, Business Management, or a related field from an accredited college/university is required (master's is preferred)
    • Deep understanding of payment regulations and related issues affecting financial services organizations in the US.
    • Experience leading product implementations, developing requirements and user stories, and advising leadership on industry trends and best practices.
    • Experience with Mastercard solutions including but not limited to Mastercard API capabilities and Mastercard’s Ethoca solution.
    • Excellent communication and stakeholder engagement skills, with the ability to convey complex concepts to senior executives.
    • Project management skills, with experience overseeing payments initiatives and coordinating cross-functional teams.
    • Proficiency in Microsoft Office (Excel, PowerPoint, Word).

    Preferred:

    • Experience working as a Product Manager within Financial Services and/or Payments organization
    • Experience with the Scaled Agile Framework
    • Experience using Agile Tools (i.e. Rally, Jira, Confluence, ADO, etc.)

    Additional Information

    **Compensation & Benefits **

    We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia.

    Competitive Compensation

    • Annual base salary starting at 115,000K, commensurate with experience and qualifications

    • Annual performance based discretionary bonus

    Robust Health Coverage

    • 3 Medical plans

    • Dental and Vision

    • Life, AD&D and other voluntary insurance

    Tax-Advantaged Accounts

    • 401K retirement plan

    • 4% matching and 100% vested upon enrollment

    • Health Savings Account (HSA)

    • Flexible Spending Account (FSA)

    • Health, Dependent Care, Commuter

    Family Friendly Benefits

    • 100% paid parental leave for all new parents with eligible tenure

    • Building Healthy Families program if enrolled through Medical plan

    Time Off to Recharge

    • Generous Paid Time Off (PTO) policy

    • 9 company holidays plus 1 floating holiday

    Extras that Make Life Easier

    • College savings and student loan repayment assistance

    • Monthly cell phone stipend

    • Access to wellness programs at no cost if enrolled through Medical plan, including:

      • Gym membership reimbursement

      • LiveHealth Online virtual care

      • Personalized support from a Well-being Coach

    • Employee Assistance Program at no cost

      • Free confidential counseling and emotional support services

      • On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)

    Our Commitment To Diversity

    At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.

    Hybrid Workplace Guidelines

    Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco are expected to live within a reasonable commuting distance and attend the office at least three days per week. For applicants in other markets, including those without a local office, we offer more flexible in-person requirements to accommodate your location.

    **Work Authorization & Sponsorship **

    At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).

    Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

  • Locations
    Atlanta, GA • Charlotte, NC • New York, NY