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Shop Foreman

Find A Wrench

Shop Foreman

Sussex, WI
Full Time
Paid
  • Responsibilities

    **SIGN-ON BONUS FOR OUT OF AREA QUALIFIED CANDIDATES**

    The Shop Foreman will report to the Service Manager and will be responsible for assisting the Service Department in our Sussex, WI branch. Responsibilities include but not limited to:

    • Manages in shop & field service and repair of machines and equipment
    • Warranty repairs
    • Rental/lease maintenance and repairs
    • Enforces all company policies & procedures
    • Maintains excellent customer relations and attains business objectives/goals with good management and planning
    • Handle incoming customer service calls
    • Manages in shop service and repair of machines and equipment
    • Maintain customer related information for customer accounts in business software
    • Provide customers with superior customer service
    • Support the Service Manager in daily service operations
    • Work with branch departments to ensure quality service repairs for MBR customers
    • Creates work orders necessary to perform work required
    • Review all customer service quotes for accuracy and completion
    • Schedules and controls the labor required to perform work
    • Enforces all policies and procedures in department
    • Continually monitors the progress of the service department and Technician's to lead toward quality and profit goals

    Requirements:

    • 2 year Diesel Technician Degree or equivalent experience in service operations and labor with experience in selling at a management level.
    • A strong working knowledge of equipment operations and mechanical functions.
    • Solid shop floor management knowledge along with leadership skills in a specialized repair environment.

    Benefits:

    • Excellent pay
    • Healthcare/Dental/Vision
    • 401K with match
    • Paid vacation
    • PTO
    • Life insurance
    • Disability
    • Advanced training
    • Uniforms provided

     

     

     

     

     

     

    MD2c