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Distribution Center Customer Service Representative

FinishMaster

Distribution Center Customer Service Representative

Adel, GA +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    OVERVIEW

    Responsible for providing professional customer service in an accurate and detailed manner, through interpersonal and telephone skills.

    RESPONSIBILITIES

    • Possesses thorough knowledge of the duties and responsibilities of order processing and administrative tasks associated with Distribution Center orders.
    • Keeps Shift Supervisor informed through ongoing communication.
    • Promotes superior customer service.
    • Assists with special projects as directed by supervisor.
    • Picks product accurately in a timely manner utilizing a printed Pick Slip or other method.
    • Operates stand-up/sit down narrow aisle industrial lift trucks, observing all applicable safety procedure (i.e. Hazmat, OSHA, and FMST Policy/Procedures).
    • Possesses organization skills to organize tasks, paperwork, and files.
    • Understands and possesses thorough knowledge of the order processing and Transportation Management systems.
    • Schedule inbound freight shipments
    • Assists Dock Coordinator with preparing orders for shipment when needed.
    • Fills in and performs duties of Order Selector person when needed.
    • Protects FinishMaster’s inventory investment and handles product with care.
    • Reports
    • Understands and possesses thorough knowledge of Hazardous Material handling.
    • Understands and possesses thorough knowledge of Safety requirements though out Distribution Center. I.e. Forklift Safety, Lifting Safely, Ladder Safety,
    • Responsible for keeping their assigned work area neat, clean, and organized.
    • Performs similar and related duties to achieve objectives while using methods consistent with the FinishMaster culture.

    This list may not be inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted or modified at any time

    As a full-time FinishMaster employee you are eligible for a competitive benefits package including:

    • Employee discounts & assistance program
    • Medical, dental, and vision plans
    • Life insurance & short-term disability
    • Pet insurance
    • ​Paid time off & holiday pay
    • 401K Contributions and Investments

    POSITION REQUIREMENTS:

     

    EDUCATION:

     

    Mandatory Requirements-

    1. Forklift / High Low Equipment Training.

     

    Preferred Requirements-

    1. One year certificate from college or technical school with emphasis in Warehousing and packaging,

    customer and interpersonal relations.

     

    EXPERIENCE:

     

    Mandatory Requirements-

    1. Minimum, one month general knowledge of Warehousing and Packaging.

    Preferred Requirements-

    1. Minimum, one year specific experience/training including, Warehousing and

    Packaging. Inventory Locator System training.

    1. Able to work with MS Office and web applications

    OTHER REQUIREMENTS:

     

    The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.

     

    PHYSICAL REQUIREMENTS (This job may require the ability to perform any of the essential functions contained in this description. These may include, but are not limited to, the following requirements. Specific requirements for a job will be identified at the time of employment. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements):

     

    1. Ability to lift/carry product and boxes as required, on a repetitive basis.
    2. Ability to operate forklifts/order pickers at maximum of 24’.
    3. Ability to work in high heats during the Summer months.

    WORKING CONDITIONS:

    1. Works in Warehouse conditions.

    ORGANIZATIONAL RELATIONSHIPS:

    1. Reports to (title): Distribution Center Supervisor, Distribution Center Manager

     

    FINISHMASTER, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT DECISIONS ARE MADE WITHOUT REGARD TO RACE, COLOR, RELIGION, NATIONAL OR ETHNIC ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, AGE, DISABILITY, PROTECTED VETERAN STATUS OR OTHER CHARACTERISTICS PROTECTED BY LAW.

     

     

    Company Description

    FinishMaster is the leading independent distributor of paint, body, and equipment primarily to the automotive collision repair industry. Our vision is to be the leader in creating value in the automotive and industrial paint refinishing industry by distributing products, services and technology that are recognized by you as key factors in your success. At FinishMaster, our customers, our people, and the services, resources, and information we provide are our primary focus. Founded with a single outlet in 1968, FinishMaster has grown to 150+ branch locations, three major distribution centers in 33 states, and employs more than 2,000 associates. The combined experience of our employees enables us to provide you with the products and services needed to help you grow your business. We provide you the local hometown service with the support of a national footprint. Our commitment to top customer service starts with delivering the right products to you, at the right time, every time. Our customer service extends to providing you with the latest products, driving process improvement, inventory management, and technical support through our team of local representatives. Uni-Select acquired FinishMaster effective January 11, 2011. FinishMaster is a wholly owned subsidiary of Uni-Select and will remain a distinct entity within Uni-Select serving the collision repair market. FinishMaster’s headquarters remain in Indianapolis, Indiana.

  • Locations
    Mira Loma, CA • Adel, GA