Job Description

OVERVIEW

Responsible for effectively leading and profitably managing all operational aspects (team, facilities, fleet, inventory, financial management) of assigned Branch in collaboration with the Operations Manager.

RESPONSIBILITIES

• PROVIDES TEAM LEADERSHIP:

  In partnership with the Operations Manager, effectively leads and manages all activities related to operations team members within assigned area (recruiting, talent management, training and development, coaching and counseling, disciplinary actions).

• Training and Development:

  • Ensures staff is well trained on operational processes and procedures.

  • Partners with vendors to provide product training when appropriate.

  • Supports and implement a branch cross training program at each branch.

  • Coaches and mentors direct reports to develop and improve their leadership skills, organizational/time management skills, and enhance their leadership and management skills.

  • Trains and develops direct reports on safety compliance and practices to create and maintain a safe work environment for associates.

  • Manages the training and development of all branch personnel to maximize their effectiveness/productivity

• Safety:

  • Annual Hazmat Training at each branch, and forklift training where we have forklifts, and document the training.

  • Ensures safe working conditions, safe practices and the ongoing delivery of safety training at our locations

• MANAGES THE FACILITY, FLEET, INVENTORY, ASSETS AND DOCUMENTATION

• Facility:

  • Effectively manages the layout and utilization of the facility space.

  • Ensures a clean and organized workspace.

  • Ensures compliance with safety rules and regulations.

  • Works with appropriate parties for the upkeep and maintenance of facilities.

• Performs similar and related duties to achieve objectives while using methods consistent with the FinishMaster culture.

• Fleet:

  • Ensures the proper care and maintenance of fleet vehicles.

• Inventory:

  • Ensures proper inventory turns to reduce obsolescence and manage working capital invested.

  • Ensures inventory turns are at a level that is cost productive to the locations and ensuring monthly cycle count activity is performed at each branch location per published company schedule.

  • Ensures that their branches have the “right” inventory at the “right” place at the “right” time in order to reduce un-necessary excess and result in 100% customer order fulfillment.

  • Develops a thorough understanding of safety stock logic as well as all planning parameters of the FMST point of sale purchasing system and performing updates on a consistent basis.

• Assets and Documentation

  • Responsible for ensuring the security of the branch, inventory and vehicles.

  • Ensures that all processes and procedures are followed and complied with related to branch cash (cash on hand, daily deposits, etc.).

This list may not be inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted or modified at any time

As a full-time FinishMaster employee you are eligible for a competitive benefits package including:

• Employee discounts & assistance program
• Medical, dental, and vision plans
• Life insurance & short-term disability
• Pet insurance
• ​Paid time off & holiday pay
• 401K Contributions and Investments

Qualifications

EDUCATION & EXPERIENCE:

Mandatory Requirements-

• High school diploma or GED equivalent with 3-5 years field operations management experience.

Preferred Requirements-

• Bachelor’s degree with 1-3 year field operations management experience or 5-7 years of operations management experience (in lieu of a degree).

SKILLS & ABILITIES:

Mandatory Requirements-

• Team Leadership and Building: Demonstrated ability to motivate, direct, and manage employees in a style or manner consistent with FinishMaster’s culture.

• Communication:

  • Strong written and verbal communications skills.

  • Proficient in Microsoft Office Applications (WORD, Excel) and previous ERP experience.

• Strong Execution Skills

  • Experience driving execution successfully and operationalizing talent strategies in an organization recognized for excellence in talent management.

  • Proven ability to manage multiple tasks, projects and issues with agility in a rapidly changing and dynamic environment.

• Analytical:

  • Strong problem solving skills; ability to think strategically and critically in developing solutions to complex problems.

  • Understanding of financial statements (P&Ls) and how to positively affect them through action

• Organizational Agility: High levels of resourcefulness; knows how to get things done through both formal channels and the informal network.

• Interpersonal savvy: Able to work cross functionally up and down the organization with proven ability to build relationships, establish trust and credibility.

• Change agent: Skilled at getting individuals, teams, and an entire organization to perform at a higher level and to embrace change.

• Mobility: Ability to travel throughout the assigned area of responsibility on a regular basis.

• Technology aptitude: Proficient in Microsoft Office products (WORD, Excel, Outlook), prior experience with an ERP or Point of Sales System.

Preferred Requirements-

• Prior experience in the automotive PBE aftermarket. Additional preference for experience as an owner or general manager in the automotive PBE aftermarket industry.

OTHER REQUIREMENTS:

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related selection or promotional criteria.

PHYSICAL REQUIREMENTS: (This job may require the ability to perform any of the essential functions contained in this description. These may include, but are not limited to, the following requirements. Specific requirements for a job will be identified at the time of employment. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements):

Job requires frequent walking, standing, sitting, computer work, phone use, pulling orders, loading product, driving to and from locations as needed and lifting product weighing from 1 pound to 30 pounds (occasionally) up to 50 pounds (rare).

• Working Conditions:

• Works in office and branch conditions.

• Travels regularly to branch locations.

FINISHMASTER, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT DECISIONS ARE MADE WITHOUT REGARD TO RACE, COLOR, RELIGION, NATIONAL OR ETHNIC ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, AGE, DISABILITY, PROTECTED VETERAN STATUS OR OTHER CHARACTERISTICS PROTECTED BY LAW.

Company Description

FinishMaster is the leading independent distributor of paint, body, and equipment primarily to the automotive collision repair industry. Our vision is to be the leader in creating value in the automotive and industrial paint refinishing industry by distributing products, services and technology that are recognized by you as key factors in your success. At FinishMaster, our customers, our people, and the services, resources, and information we provide are our primary focus. Founded with a single outlet in 1968, FinishMaster has grown to 150+ branch locations, three major distribution centers in 33 states, and employs more than 2,000 associates. The combined experience of our employees enables us to provide you with the products and services needed to help you grow your business. We provide you the local hometown service with the support of a national footprint. Our commitment to top customer service starts with delivering the right products to you, at the right time, every time. Our customer service extends to providing you with the latest products, driving process improvement, inventory management, and technical support through our team of local representatives. Uni-Select acquired FinishMaster effective January 11, 2011. FinishMaster is a wholly owned subsidiary of Uni-Select and will remain a distinct entity within Uni-Select serving the collision repair market. FinishMaster’s headquarters remain in Indianapolis, Indiana.