Job Description
THE ROLE:
This internship will provide an opportunity to learn and work alongside the Channel Systems Engineering team at FireEye. This intern will be a partner-focused security professional, who provides high-level pre-sales support, training, and guidance to Channel Partners and customers on FireEye cyber security solutions. In this role you will also collaborate with the Channel SE team on elaboration of enablement content, projects that will benefit the FireEye channel community to drive more mindshare, and business from them.
RESPONSIBILITIES:
General Responsibilities
- Help to identify processes or reports that can be automated and made available to management or the CSE’s, to better help them measure partner activity and engagement
- Pair with and shadow a team leader or CSE to learn the mechanics and best practices of working and engaging with partners on how to integrate FireEye cybersecurity solutions into their customer’s security architecture
- Go through the process of obtaining your FireEye FSE certification, as well as provide feedback on the certification process to management and other CSE’s
- Learn to demonstrate FireEye solutions to partners, elaborate how to demo guides for the FireEye Suite, and present back to management and the channel SE team
Content Maintenance
- Compile updates and track changes to tools and how-to guides, available to partners
- Review our content repository, ShowPad, for presentations on the FireEye Suite and make sure they are updated in the partner portal
- Work with product managers and product marketing to have them review the presentation content for ShowPad, and make sure it is good to post on the partner portal for partner viewing
- Work with CSE Manager and team leader to analyze and document existing tools and programs for partners, in order to identify how and where they may be improved
Presentations
- Work with management and Channel SEs to assist with updating and preparing partner presentations, which may be associated with your project