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Sales Engineer

FireEye, Inc.

Sales Engineer

San Jose, CA
Full Time
Paid
  • Responsibilities

    Job Description

    As our Sales Engineer, you will be working in a highly customer facing role, providing pre sales support and guidance to our customers. Collaborating with field sales and channel sales teams to recommend and develop customer solution. As the SE you will work in a consultative fashion and is looked to as an expert in his/her field by the account team, channel partners and customers.

    • Provide pre-sales assistance for sales opportunities to customers and partners. Including installations, troubleshooting and training of FireEye products
    • Refine and research technical requirements of the opportunity
    • Create solutions and articulate the benefits of FireEye products
    • Work closely with customers in the design and implementation/integration of FireEye products
    • Understand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design

     

  • Qualifications

    Qualifications

    • Experience working in an IT security business
    • You must have pre sales experience and excellent technical knowledge within networking and/or security
    • Experience with conducting presentations and demonstrations/POCs
    • Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:
    • Network Security - Firewalls, IDS / IPS, HTTP/SSL Proxies, SSL Interceptors, SIEM Products
    • Email Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM products
    • Troubleshooting skills and experience
    • Able to create excellent relationships with your customers and internally across internal teams - Systems Engineering, Marketing, Professional Services etc…
    • Exemplary communication and interpersonal skills
    • A willingness to be challenged and a strong desire to learn
    • Security certifications, CISSP, CISM, Security+, CEH, etc. are a plus

    Additional Information All your information will be kept confidential according to EEO guidelines.