Reports To: Director of Off-Premise Operations

The Firehouse Subs® Department of Field Operations is an exciting, fast-paced and high energy environment, and the hub of the operations network for more than 1,180 restaurants across 46 states, Canada and Puerto Rico.

Firehouse Subs® is seeking a qualified candidate to fulfill the role of Manager of Off-Premise Operations. This position will support restaurant field operations in managing a system-wide off-premise program. This position will assist the Director of Off-premise with crafting catering tools, which offers restaurants the means for sales improvement, seamless execution, and competitive advantage. Examining industry trends, conducting cost benefit analysis, and integrating Firehouse Subs® operational procedures will be instrumental for this newly created role. This role will track and report results on off-premise initiatives.

Duties include but are not limited to:

Serve as an Off-Premise Ambassador.

Be available to restaurant operators for all needed support.

Conduct research on new developing programs as guided by the Director.

Manage tools supporting off-premise operations and are Firehouse Subs® branded.

Analyze off-premise opportunities for best ROI.

Develop tracking and reporting system against off-premise objectives.

Effectively communicate department results according to Firehouse Subs® standards.

Search out industry trends to allow for Firehouse Subs® to stay current and progressive.

Requirements:

Worked in restaurants with off-premise channels.

Bachelor’s Degree or equivalent work experience.

Ability to be results-oriented, able to manage multiple projects.

Excellent oral and written communication skills.

Effective presentation skills.

Organized individual with a "can do" attitude.

Ability to work in a fast paced environment and effectively meet all deadlines.

Results oriented individual that can work effectively with limited supervision.

Strong computer skills. Comfortable with Microsoft Office Suite.

Must love Firehouse Subs®

Fast casual restaurant experience preferred.

Competencies:

Adaptability and flexibility

Diplomacy

Relationship building and management

Goal setting and execution

Communication, interpersonal, oral and written

Critical and analytical thinking

Innovation

Teamwork

Organizing

Collaboration

Manage multiple priorities