A Firehouse Subs Shift Leader is granted a lot of control and autonomy. This person is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. Our goal is to make our guest feel welcomed, while supplying them with the best Hot sub in town.
Our promise to you is:
Discounts on Food
Excellent Training
Provide opportunity for advancement
Provide a Fun, Safe and Fulfilling work environment.
Give a clear path for success
During your tenure at Firehouse Subs, you will know one thing for sure…we are more than just a sub shop. We are different, and while everyone can say that, we've got proof. Our mission is our commitment to and passion for Hearty and Flavorful Food, Heartfelt Service, and Public Safety. Just like our tagline says, One Bite, One Taste, You're Hooked
Our core values are what guides us.
Firehouse Subs Values for our Team Members:
Treat People Fairly
Stay Guest Focused
Set High Standards
Work Hard & Learn
Give Back to the Community
Restaurant Requirements:
Customer Service focused
Humble Confidence
Fantastic with People
Extremely Hard Worker
Willingness to learn and Improve
Proven track record of being responsible
Amazing attitude
Speedy
Team Player
Reliable Transportation
Restaurant Management Responsibilities:
Teaching and motivation
Helping set the pace during lunch/dinner rushes
Managing alongside trained General Manager and Owner
Local marketing for catering, along with catering prep and delivery
Handling customers
Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
Actively participates in all Public Safety Foundation initiatives.
Represents Firehouse Subs® in a professional, positive manner at all times.
Communicates effectively to the GM/Owner any and all issues that may impact our business.
Able to work on their feet for up to 13 hours at a time.
Able to lift up to 50 lbs.
Any other duties assigned by GM/Owner.