Job Description

STOP looking for a job and START investing in your career at Firestone Complete Auto Care! Full and Part-time benefits available from day one- including tool program discounts!

OVERVIEW

An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.

JOB RESPONSIBILITIES

·         Building customer satisfaction & loyalty

·         The merchandising, advertising and promotion of products and services

·         Energetic responsiveness to every customer, on the phone and in the store

·         Desire to succeed in a retail environment

·         Motivated sales individual

MINIMUM REQUIREMENTS

REQUIRED:

·         High School Diploma or equivalent

·         2-years of consumer retail sales experience

-          Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty

·         Problem solving as it relates to customer complaints

·         Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles

·         Must complete and maintain all of the current and required BSRO store education courses & modules required for this position

PREFERRED:

·         2-year degree or equivalent

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BRIDGESTONE RETAIL OPERATIONS, LLC operates more than 2,200 stores and employs over 22,000 teammates. Our locations include FIRESTONE COMPLETE AUTO CARE, TIRES PLUS, HIBDON TIRES and WHEEL WORKS. We are one of the most trusted automotive care providers - join our team today! Your knowledge is EXACTLY what we need.

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WE ARE AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER

“One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."

Company Description

One stop shop for every automotive need focused on customer service and retention.